Job Description
Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!
Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.
Step Up For Students offers an excellent benefits package:
SUFS Total Rewards
Medical - HSA/FSA - Dental - Vision
Company Paid Disability - Life Insurance
401K Match - Tuition Reimbursement
Generous Time off Policy - Professional Development
The Product Manager is responsible for creating the product strategy and delivering a finished product. This position is responsible for the life cycle of a product, managing product delivery along with identifying what the product’s defining features will be in order to delight internal and/or external customers. The product manager will across the organization, collaborating with project managers, software developers, customer service department staff and more, as well as working closely with external partners. This role is responsible for how parents use available funds in intuitive, compliant, and scalable ways.
KEY RESPONSIBILITIES
◦ Parent-facing commerce and spending experiences
◦ Marketplace and service provider integrations
◦ Reimbursements, direct pay, and purchase workflows
◦ Transaction lifecycle design (authorization → settlement → confirmation)
◦ UX flows that reduce friction while enforcing policy rules
◦ Partner and vendor enablement
EDUCATION & EXPERIENCE
REQUIRED:
◦ Demonstrated success and a proven track record of professional/life experience in specific job functions, projects, industries or military service can substitute for professional experience and/or formal education requirements.
◦ Requires three to five years’ experience as a full-time product manager, or equivalent combination of education and relevant experience.
◦ Prior experience in accounting or finance roles
◦ Experience in commerce, payments, or spending platforms
◦ Examples: marketplaces, e-commerce, fintech wallets, reimbursements, payment rails
◦ Strong understanding of:
◦ Purchase flows
◦ Authorization and settlement concepts
◦ Refunds, reversals, and exceptions
◦ While this role is not responsible for accounting systems, you must understand that:
◦ Every dollar spent maps to a PR, PO, and Invoice
◦ Transactions must align to downstream accounting rules
◦ Spending actions must be auditable and traceable
KEY COMPETENCIES
◦ Commerce UX and workflow design
◦ Transactional systems
◦ Vendor and provider integrations
◦ User-centered design balanced with financial constraints
◦ Comfortable with making decisions with some level of uncertainty.
◦ Ability to maintain a keen attention to detail and work well under pressure and in a fast-changing environment.
◦ Must be articulate, a good listener and have the ability to persuade teams to work to their highest potential.
CORE VALUES
Step Up For Students believes strongly in two key core values to carry out their mission of “We empower families to pursue and engage in the most appropriate learning options for their children.”:
◦ Everyone is an asset.
◦ Every event is an improvement opportunity.
To maintain a positive and effective organizational culture, employees are expected to demonstrate these two core values in their everyday work.
WORKING CONDITIONS & EQUIPMENT USE
◦ Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
◦ Valid driver license with proof of insurance.
◦ Must be able to lift up to fifteen (15) pounds.
◦ Frequent use of office machines to include telephone, computer, and printer.
Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.
