Job Description

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This role exists to provide second line oversight of non-financial and operational risks across Retail Australia Value Chain activities, particularly on the product & pricing portfolio. It supports independent review, challenge and advice on risk identification, the quality of risk assessments, and control design and effectiveness across processes, systems and data where relevant. The role provides risk insight and analysis to support governance and decision-making, promotes adherence to risk and compliance frameworks, and identifies and escalates material control gaps where effectiveness is insufficient. The role works closely with business stakeholders and senior risk partners, applying sound judgement while remaining independent of first line ownership of controls, remediation delivery and operational execution. To be successful in this role you will bring strong understanding of the Retail business environment and the ability to apply practical risk judgement across business and enabling function contexts.

Role Type: Permanent

Role Location: Open to Melbourne, Brisbane and Sydney locations

Work Hours: Full time

What will your day look like?

As a Manager, Product & Pricing you will:

• Support second line oversight for designated Retail Value Chain risk matters
• Review and challenge material risks, risk assessments and control design and effectiveness across end-to-end processes, systems and data across designated Retail value chain activities.
• Provide clear risk opinions on framework application, control effectiveness and the quality of first line risk management
• Prioritise activity toward the most material risks, themes and control weaknesses using a risk-based approach
• Identify and escalate material control gaps, weaknesses or inefficiencies where effectiveness is insufficient
• Assess root cause analysis and whether proposed remediation addresses underlying drivers and reduces residual risk
• Monitor remediation progress and sustainability, escalating where delivery is at risk or outcomes are not achieved
• Prepare and review committee papers and risk reporting, ensuring key messages, risk positions and recommendations are clear and evidence based
• Support risk acceptance and governance processes, ensuring appropriate delegated authorities are applied and concerns are escalated where required
• Use data, analysis and available tooling to identify risk trends, emerging issues and areas requiring deeper review
• Support capability uplift across the team through collaboration, coaching and quality review of key outputs where required
• Role model strong risk culture, ethical behaviour and sound judgement, reinforcing independence, constructive challenge and accountability

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Relevant tertiary qualification in business, finance, risk, law or a related discipline
• 10 years’ experience in financial services, operational risk, compliance, audit or related disciplines
• Strong understanding of non-financial risk frameworks, operational risk and regulatory expectations
• Experience in reviewing risk assessments, control design and control effectiveness, and applying sound risk judgement in business contexts
• Demonstrated ability to provide constructive challenge and practical risk advice to business stakeholders
• Good understanding of the Retail banking environment in the designated Retail value chain activities.
• Strong critical thinking and decision-making skills, including the ability to assess evidence, identify themes and recommend actions
• Clear written and verbal communication skills, including the ability to prepare concise risk reporting and present views confidently

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Job Posting End Date

16/09/2026, 11.59pm, (Melbourne Australia)