Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
We are looking for an experienced and customer-focused Offboarding Product Owner to lead the design, development, and delivery of product initiatives that support the customer offboarding journey. In this role, you will work closely with cross-functional teams to define product requirements, prioritize features, and ensure solutions are delivered on time, within scope, and aligned with business and customer needs.
This is an exciting opportunity for someone with strong product management experience, a solid understanding of customer experience, and the ability to translate strategic goals into impactful product solutions.
Owning product design and delivery activities for the assigned product under Customer Offboarding
Planning, organizing, executing, and monitoring product builds from initiation through completion
Assessing business value and developing product cases, while prioritizing stories, epics, and themes based on strategy and impact
Collaborating with cross-functional teams to ensure regulatory, commercial, and operational requirements are reflected in product builds
Preparing user stories and partnering with relevant teams to clearly define business and technical requirements
Working closely with Squad, Tribe, Product, and Engineering stakeholders to ensure product builds are delivered on spec and on time
Managing the product backlog, including defects, enhancements, and feature requests, through closure
Co-driving agile ceremonies and delivery discussions with the Scrum Master and squad members to enable efficient product development
Mapping customer front-end and back-end journeys to support product analysis and solution design
Partnering with Product Operationalization teams to establish processes, handling frameworks, and product briefs needed for launch.
Proven experience in Product Management
Strong understanding of customer journey, product design, and user experience principles
Experience in project management and cross-functional stakeholder management
Knowledge of systems, business processes, rules, and regulatory requirements
Familiarity with Agile ways of working and product development practices
Strong analytical, planning, and prioritization skills
Excellent communication and collaboration skills
Ability to work in a fast-paced environment and manage multiple priorities effectively
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Mynt is the first and only duacorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.
Mynt, through its fintech operations, is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
