The Hearst Newspapers Product Development team partners closely with newsrooms and business stakeholders to build digital products and experiences that meet the evolving needs of local communities and future generations of readers. We operate at the intersection of journalism, technology, audience behavior, and business innovation — helping deliver trusted local reporting in ways that are more accessible, engaging, and relevant to how people consume information today.
Product Operations exists to turn strategy into execution — helping teams across Hearst Newspapers work smarter, move faster, and deliver better outcomes for our readers, newsrooms, and business. We improve how teams collaborate, plan, execute, and adapt by building scalable systems, reducing operational friction, and thoughtfully integrating AI, automation, and emerging technologies into the way we work.
This is a highly adaptive, hands-on function. The strongest people on our team are builders and problem-solvers who are comfortable navigating ambiguity, rolling up their sleeves, and leaving teams, processes, and systems better than they found them.
As Manager, Product Operations, you’ll work across teams to drive alignment, improve execution, and create the operational foundations that help teams deliver better outcomes.
This role spans program leadership, workflow design, planning operations, tooling, team enablement, and organizational effectiveness. You’ll partner closely with stakeholders across product, engineering, design, newsrooms, advertising, finance, and marketing to help complex initiatives move forward with clarity and momentum.
You’ll also help identify opportunities to leverage AI, automation, and emerging technologies to improve collaboration, execution, and team effectiveness.
This is an ideal role for someone who enjoys solving operational challenges, leading cross-functional work, and building better ways for teams to operate at scale.
You actively experiment with AI tools and workflows in your own work and are excited about helping organizations adapt to AI-enabled ways of operating. You think beyond “using AI tools” and toward redesigning systems and workflows around new capabilities.
You naturally connect people, processes, tools, and information into scalable operational systems. You see patterns, bottlenecks, and opportunities others miss.
You are proactive, resourceful, and comfortable building from ambiguity. You enjoy creating structure where none exists and iterating quickly.
You focus on measurable impact and understand how operational improvements influence team effectiveness, product outcomes, and business results.
You can align stakeholders across disciplines, facilitate productive discussions, and communicate clearly with both leadership and execution teams. People love working with you.
You are highly organized, detail-oriented, and capable of managing multiple complex initiatives simultaneously without losing momentum.
You follow through on commitments, build strong relationships, surface challenges you're facing openly and honestly, and consistently improve the systems, documentation, and teams around you.
You are skilled at driving the successful adoption of new systems, processes, and ways of working across cross-functional teams.
Experience using AI and automation tools to improve workflows, accelerate execution, and simplify operational processes.
Hearst Newspapers is evolving how local journalism and digital product development work together in a rapidly changing media and technology landscape. Product Operations plays a critical role in helping the organization adapt — improving how teams collaborate, execute, and scale across a complex cross-functional environment.
We support our employees through personal and professional development and promote physical, financial and emotional wellbeing for employees and their families. Our benefits include:
The base salary range below is the Company's good-faith estimate for this position in the posted work location at the time of posting. Final starting salary will be based on permissible, non-discriminatory factors, including but not limited to skills, experience, training, certifications, education, location and market considerations.
Base Salary Range:
$100,000—$130,000 USD
As one of the nation’s largest global, diversified information, services and media companies, Hearst has been leading with purpose and integrity and innovating for more than a century. With a mission to inform audiences and improve lives, the company’s portfolio includes global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; Hearst Transportation, which includes CAMP Systems International, a major provider of software-as-a-service solutions for managing the maintenance of jets and helicopters; 35 television stations; 24 daily and 52 weekly newspapers; more than 200 magazine editions around the world and ownership in cable television networks A&E, HISTORY, Lifetime and ESPN.
Leading with purpose, Hearst is always moving forward. With a commitment to the highest quality in our products and services, we’re investing in healthcare solutions to help improve patient outcomes and technology that curbs emissions. Our brands are providing vital analysis, data and software to the global financial services industry; delivering important service and investigative journalism; and inspiring audiences with sports and entertainment programming. And we are dedicated to serving the communities it operates in, both civically and philanthropically.
