Job Description

Carrier Global Corporation, a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About this role:

This Product Management position is with the Carrier Replacement Components (RC) business and is responsible for the management of Carrier RC’s FAP/OEM and Universal aftermarket motors. The role is responsible for products across all channels and brands that RC offers. The focus will be on driving growth and profitability in sales to distribution as well as new channels and will require managing multi-business unit teams to achieve results.

Key Responsibilities:

• Product management with a cross-functional team to achieve goals, including forecasts & inventory reviews (assist with last-time buys, obsolete and excess), etc.
• Assist with quarterly pricing, maintaining gross margin targets, and price mod reviews.
• Provide and analyze sales and product reports by customer and by channel product launch, including new part setup with pricing, gross margin, and other required information.
• Analyze competitive product features, benefits, and pricing and recommend appropriate actions to provide a competitive portfolio of products.
• Provide product information, and legally approved product claims to support marketing materials.
• Provide support for product videos or online learning module script development and review.
• Support the RC Parts Information Management (PIM) process to ensure there are electronic PIM data and images to be used in e-commerce.
• Provide timely responses to inquiries and build product and brand loyalty with RC’s customers.
• Conduct product training sessions online & face-to-face at customer training events for 50+ attendees.
• Support distributor events such as open houses and trade shows to discuss and demo products.
• Provide support and training to RC Sales team.

Required Qualifications:

• High School Diploma or GED
• 5 + years of experience in product marketing

Preferred Qualifications:

• 4-year degree preferred
• Master’s degree with 5 years of experience preferred.
• 3 + years of experience in replacement parts
• Category or Product Management experience in HVAC or like products
• Specific knowledge of the HVAC/R or related industry and replacement parts & accessories.
• Experience in forecasts, pricing, and gross margin calculation is required. How many years?
• Proficiency with Microsoft Office (Excel, Project, Word, and PowerPoint) and PowerBI
• Strong communication skills with the ability to interact and collaborate with cross-functional teams.
• Knowledge of RC systems (BI, SAP, Parts Information Catalogs, WindChill, SalesForce) is a plus.
• Demonstrated sense of urgency, self-initiative, and sense of ownership
• Willingness to learn and a flexible approach is a must.
• Highly organized with attention to detail
• Ability to effectively handle multiple priorities.
• Excellent follow-up and follow-through skills.
• Approximately 25% travel to US & Canadian distributors.

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