Highmark Health
This role is responsible for leading the product strategy, vision, and execution for a portfolio of products supporting Provider Contracting, Credentialing, and Network capabilities within Provider Data & Reimbursement. The Manager leads and develops a team of Product Managers and establishes an integrated, multi-year product vision and roadmap aligned with customer needs, business priorities, technology strategy, and enterprise objectives. Working closely with business, operations, technology, and other partners, they translate customer needs, operational challenges, market trends, and competitive insights into a cohesive portfolio strategy and integrated value proposition.
The Manager oversees product roadmaps across Contracting, Credentialing, and Network, identifying opportunities to enhance existing products, introduce new capabilities, simplify processes, and improve the customer experience. They ensure investments are prioritized against measurable business and customer outcomes and guide Product Managers through discovery, business-case development, prioritization, implementation, adoption, and ongoing lifecycle management. The role is accountable for value realization across the portfolio, including establishing measures of success, monitoring outcomes, and partnering with business and operational leaders to drive change management and adoption.
As a people and portfolio leader, the Manager builds a high-performing Product Management team through clear expectations, coaching, consistent product practices, and accountability for outcomes. They serve as a key connection point across business, technology, operations, and senior leadership, aligning stakeholders, navigating competing priorities, and managing risks and dependencies. The Manager also incorporates market, industry, vendor, and competitive research into portfolio strategy, synthesizing customer insights, financial considerations, operational needs, and product performance into clear investment recommendations and business cases for senior leadership.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
$108,600.00
$180,600.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
Our financial position reflects strength and stability, with our year-end 2024 consolidated revenues totaling $29.4 billion.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
