Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Global Portfolio Optimization is seeking a Manager, Product Management to support the commercialization and growth of Portfolio Optimization by advancing three strategic priorities: scaling optimization programs, expanding value stories and best-practice content, and evolving the scope of Portfolio Optimization across new products, customer segments, and partnerships. This role will be with the Create team, which is responsible for developing, maintaining, driving sales enablement content, research, thought leadership, new narratives, value stories and playbooks, and supporting strategic initiatives. The role will support go-to-market execution by translating portfolio insights and customer needs into compelling narratives, sales enablement resources, and scalable solutions that strengthen customer engagement and portfolio performance. Working across Product, Sales, Data & Analytics, and regional teams, the individual will help execute strategic initiatives that drive portfolio growth and business impact.

The ideal candidate is highly collaborative, customer-focused, analytical, and intellectually curious, with strong project management and communication skills. They can manage multiple workstreams, synthesize complex information, communicate clearly, align stakeholders, and turn insights into practical, scalable deliverables that support stronger portfolio and business performance.

Role

• Develop expertise in card portfolio growth and performance optimization, leveraging Mastercard solutions, analytics, and best practices to support issuers across the entire cardholder lifecycle.
• Support in developing the strategy and execution of strategic and operational initiatives across the team, helping drive alignment, visibility, launch pilots and successful delivery of key priorities.
• Develop and maintain compelling customer and internal-facing content, including sales enablement: product narratives, case studies, demonstrations, training materials and other enablement assets that support business growth and customer engagement.
• Help evolve Portfolio Optimization capabilities by coordinating KPI integration and content development for priority areas.
• Partner across Product, Data & Analytics, Services, Security Solutions, Marketing, regional and cross functional teams to identify commercialization opportunities of Mastercard products, gather market feedback and support initiatives that improve customer experience, product adoption, engagement, and business performance.

All About You

• 5 years of experience in product management, product commercialization, go-to-market, sales enablement, marketing or a related field, preferably at an issuer, bank, fintech, financial services.
• Experience creating impactful product documentation, sales collateral, training content or customer-facing materials that clearly communicate value propositions and product capabilities.
• Ownership mindset, with the ability to independently lead initiatives from concept through execution, proactively driving progress and delivering results.
• Strong analytical skills and the ability to use customer needs, research, user feedback, portfolio metrics, and competitive insights to frame opportunities and recommend actions.
• Effective project management and execution skills, with ability to know when to escalate risks and how to coordinate cross-functional resolution.
• Strong written, verbal, and visual storytelling skills, with the ability to simplify complex information and create clear, outcome-focused narratives for varied audiences.
• Strong Excel and PowerPoint skills with experience creating executive-ready materials.
• Collaborative and curious working style, with the ability to listen to different perspectives, ask effective questions, build stakeholder alignment, and actively seek opportunities to broaden skills.
• Adept at working within matrixed and cross-functional organizations, building relationships and influencing stakeholders across multiple teams and geographies.
• Take initiative and actively seek and participate in activities which stretches one’s existing skill set

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.