Job Description

If you are looking to excel and make a difference, take a closer look at us…

We are seeking an IT Contract Management Manager to join our Procurement team. This role offers excellent career exposure and strong growth potential for a leader capable of driving end-to-end IT strategic sourcing, procurement, and vendor management. The successful candidate will be instrumental in maximizing value for money across bank-wide IT spending while ensuring robust regulatory compliance.

The successful candidate will report to the Section Head, IT Sourcing & Procurement.

Key Responsibilities and Accountabilities
Functional (job responsibilities)

• Develop collaborative long-term relationships with key stakeholders and vendors to ensure the Bank’s strategic and operational needs are met.

• Drive achievement of cost-management targets for IT Hardware and Software through contract renegotiation, vendor consolidation, and price protection strategies.

• Evaluate the total cost of ownership (TCO) for hardware and software, tracking lifecycles from deployment to decommissioning to prevent unnecessary spending.

• Regularly benchmark pricing against industry standards to secure "Best-in-Class" terms and negotiate contractual flexibility, such as "right-to-reduce" clauses.

• Ensure all IT contracts and outsourcing arrangements strictly comply with Bank Negara Malaysia (BNM) guidelines, including Risk Management in Technology (RMiT).

• Maintain a framework to analyze monthly capacity utilization rates, providing actionable insights to optimize resource productivity.

• Lead and coach team members in devising sourcing strategies, analyzing spend reports, and maintaining a service-oriented culture aligned with governance standards.

• Support Senior Management in implementing business transformation, ESG sustainability, and process improvement initiatives within the procurement workflow.

Jobholder Requirements

• Malaysian citizen.

Education/Qualification

• Bachelor’s Degree in Finance/Accounting/Banking, Economics, Business Studies/Administration/Management, or a relevant supply-chain qualification.

Experience/Requirements

• At least 5 years of working experience in a managerial capacity handling sourcing/procurement, with a minimum of 3 years specifically in the IT industry.

• Proven experience in executing strategic cost-saving initiatives and carrying out total ownership cost (TCO) analyses.

• Advanced proficiency in MS Excel, Word, PowerPoint, and familiarity with e-procurement systems and spend analytics tools.

• Excellent command of language with the ability to comfortably present to and communicate with senior management.

• Decisive, detail-oriented, and independent, with the ability to multi-task while delivering high-integrity results.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.