This role demands strategic thinking, strong stakeholder management,expertisein process design, optimization andstandardization,and excellent communication skillscontributing significantly to sales operational excellence and business strategy.

Key Responsibilities

• Strategic Initiatives & Process Improvement

• Identify, plan, manage and execute process improvement initiatives with full ownership.

• Collaborate with Stakeholders toidentifyand prioritize processes for improvement based on impact,effortand complexity.

• Develop “As-is” to “To-Be” process models tostandardizeand improve existing workflows.

• Lead Six Sigma DMAIC projects to deliver business results which would include cost reduction, sales improvement, revenue enhancement, defect reduction, end to end process transformation and execution of business strategies.

• Lead workshops and Kaizen events to bring together cross-functional teams toidentifyscope, and prioritize project opportunities that achieve targeted performance improvement.

• Drive a culture of customer focus, data-driven decision-making, ownership of six sigma projects and continuous improvement.

• Process Design & Analysis

• Recommend process redesigns to enhancesales,productivity, reduce wasteandeliminateredundancies using LEAN, DMAIC methodologies.

• Utilize metrics, data analytics and financial measures to evaluate process improvements and sustain results.

• Design and implement new processes to enhance cost-effectiveness, sales,productivity,revenueandturnaround time(TAT).

• Documentation & Compliance

• Maintain and update documentation of process flows, including Value Stream Mapping toidentifyNon-Value-Added activities.

• Create process documentation,workflows, business requirements for automation and process improvement projects.

• Stakeholder Collaboration

• Organize andfacilitatemeetings with Stakeholders to share ideas, discuss opportunities, and provide process improvement support.

• Engage process owners to define and align on requirements for business process strategies.

• Communicate and collaborate effectively with stakeholders toestablisha process vision,strategyand process maturityroadmaps.

Role Requisites:

• Bachelor’s degree in any field.

• Minimum 2 years ofdirectexperienceinleading process improvement projects using DMAICand LEANmethodologythat includes planning,organizingand managing resources to bring about the successful completion of specific project goals andobjectives.

• Experience inchampioningChange.

• Certification in Six Sigma (Green Belt or Black Belt).

• Experience with sales operations in a B2B environment, RevenueOperations, Sales enablement, Voice Process.

• Proficient in process analysis and tools like Visio, MS Office.

• Proficient in root cause analysis and data analysis and tools like Microsoft Excel and Minitab software for statistical analysis.

• Advanced presentation skills with the ability to create and deliver impactful presentations.

What will you need to succeed in thisrole?

• Strong organizational and problem-solving skills.

• Analytical abilities toimprovemetrics andoptimizeprocessesusing Six Sigma tools and methodologies.

• Exceptional communication andcross-functionalcollaboration skills.

• Proven ability to manage stakeholders effectively.

• Ability to work in a fast-paced environment and manage multiple priorities within set timelines.

• Strong strategic planning and critical thinking abilities.

• Creative problem-solving mindset.

Good to have:

• Knowledge of COPC

• Interest in emerging sales tools and industry trends.