Job Description

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

Support the execution of the hotel’s communication strategies, working closely with the Director of PR and other stakeholders to enhance media presence and public engagement. This role involves content creation, media coordination, and event support to bolster the hotel's reputation.

Essential Job Tasks

Ensure seamless implementation of the hotel's strategies and plans

Areas of Responsibility

1. Communication Support:

• Prepare content for media interactions and support spokesperson briefings.

1. Media Coordination:

• Liaise with local and national media for press releases, interviews, and other coverage opportunities.
• Support media interactions during crises, ensuring consistent and aligned messaging.

1. Event Management:

• Coordinate logistics for F&B and lifestyle events, working with internal teams and external vendors to achieve event objectives.
• Ensure timely media coverage and post-event reporting.

1. Marketing Assistance:

• Provide PR-related content for marketing campaigns and promotional materials in collaboration with the Marketing team.

1. Relationship Management:

• Maintain relationships with media representatives, PR agencies, and key stakeholders to enhance visibility and partnerships.

1. Performance Tracking:

• Assist in reviewing the effectiveness of PR activities, gathering quantitative and qualitative feedback.
• Maintain detailed records of media coverage and PR outputs.

Required Qualifications

MBA with experience in Hotel Industry

Work Experience

7-8 years in hospitality/service/luxury brands industry focusing either on marketing or communication

Languages Needed in Position

English and Hindi

Key Interfaces- External

Media Representatives, PR Agencies, Vendors and Event Partners, Local Influencers and Key Opinion Leaders

Key Interfaces- Internal

Director of PR, General Manager, Marketing Team, Event Teams, Hotel Staff (F&B, Sales, Operations)

Behavioural Competencies

Change Championship

Collaborative Engagement

Growth Mindset

Guest Centricity

Personal Effectiveness

Process Excellence

Result Orientation

Talent Enrichment

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.