Job Description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

The Manager-Police Records plans, directs, and maintains effective control of police records, processes open records requests, law suites, subpoenas, and background checks for law enforcement agencies. Manages and oversees the integrity of the background check process for the Dallas Police Departments Investigative Bureaus, and assists customers at the customer service window.

Essential Functions

Manages, oversees, directs, and supports the records management procedures and protocols for the police department and all sworn and non-sworn personnel; processes documents, maintains files, manages reports, and answers records requests.

2 Coordinates, monitors, and manages budgeting, accounting, financial analysis and revenue collection from customer service window, mail correspondence, and commercial debit account customers; delegates and manages assignments to supporting staff and assistants.

3 Checks and responds to emailed and phone messages from chain of command and internal customers; ensures effective communication throughout the chain of command.

4 Ensures the procurement and retention process is maintained according to state requirements; prepares records eligible for destruction for each applicable unit within the Dallas Police Department.

5 Prepares, coordinates, evaluates, and assigns the Records Management Compliance Status report for the Dallas Police Department; submits and forwards report to all applicable departments and completes responses for final Chief response for City Archives.

6 Retrieves, gathers, orders and petitions of expunction from the Dallas County District Clerks Office; ensures all new orders and petitions packets are complete and accurate.

7 Completes daily, weekly, monthly, and yearly report accountability; processes and oversees the creation of statistical reports to determine records management efficiency.

8 Ensures maintenance of all operational equipment in the Records Unit, to include researching and initiating purchases of new equipment and computer programs to maintain work flow.

9 Performs any and all other work as needed or assigned.

Knowledge and Skills

Knowledge of Public Administration and Business Management.

2 Knowledge of Police Department and related records management.

3 Knowledge of office administration and office management.

4 Knowledge of personnel management and supervision.

5 Ability to manage sworn and non-sworn personnel documents and ensure accurate processing and submission.

6 Ability to establish and obtain operating goals and objectives for staff.

7 Ability to devise solutions to administrative problems.

8 Ability to develop and evaluate administrative policies and procedures.

9 Ability to disseminate information through the preparation of concise reports.

10 Communicating effectively both verbally and in writing.

11 Establishing and maintaining effective working relationships.

MINIMUM QUALIFICATIONS:

EDUCATION:

• Bachelor's degree in Public Administration, Criminal Justice, Business Administration, or related field.

EXPERIENCE:

• Five (5) years of experience in local government, records management, or related field.

AND

• Three (3) years of supervisory/lead work experience.

EQUIVALENCIES:

• High school diploma or GED plus nine (9) years of the required work experience including three (3) years of the stated supervisory/leadwork experience will meet the education and experience requirements.

• Associate degree (or higher) in any field plus seven (7) years of the required work experience including three (3) years of the stated supervisory/leadwork experience will meet the education and experience requirements.

• Master’s degree (or higher) in a specified field plus three (3) years of the required work experience including the three (3) years of the stated supervisory/leadwork experience will meet the education and experience requirements.

OTHER REQUIREMENTS:

• Must be able to work nights, weekends, holidays, and overtime.

• No FELONY or Class A MISDEMEANOR convictions.

• No Class B MISDEMEANOR convictions within the last ten (10) years.

• No family violence convictions.

• Cannot currently be on deferred adjudication for any FELONY, Class A or Class B MISDEMEANOR.

Departmental Note: The Records Unit Manager supports the daily administrative and operational functions of the Dallas Police Department Records Unit. This position assists in coordinating records management operations, monitoring workflow related to records requests and legal documents, and ensuring compliance with applicable laws, departmental policies, and criminal justice information security requirements. The Manager works with supervisory staff to support staffing coordination, operational procedures, financial processes associated with report transactions, and communication with other departmental units and city departments. This role also assists with staff training, operational reporting, and maintaining efficient, accurate, and compliant records services for the department and the public.

Salary Range

$70,075.20 - $87,609.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.