Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
The Planning team is seeking a Manager Planning Strategy to lead the Strategic Advisory team and drive key strategic initiatives across the Planning Division. This role is responsible for providing leadership in KPI reporting and performance measurement, identifying and implementing continuous improvement opportunities, facilitating strategic planning activities, and supporting the deployment and operationalization of the annual strategy.
As a trusted strategic partner, the Manager will oversee work scoping and intake processes across Planning, provide ad hoc strategic support to divisional priorities, and ensure alignment of initiatives with organizational objectives.
What will I be doing?
Lead the development and implementation of a reporting and continuous improvement tracking framework across the Planning Division.
Develop, maintain, and enhance Standard Operating Procedures (SOPs), templates, tools, and other planning resources to support consistent practices across Planning.
Prepare and support the development of decision-ready briefing materials, reports, and recommendations for senior management and government stakeholders.
Oversee milestone, project, and workflow management, ensuring deliverables meet client needs, quality standards, timelines, and budget expectations.
Conduct regular 1:1s and team meetings to support staff development and advance team priorities.
Monitor and update milestones, performance metrics, and progress tracking across strategic initiatives.
Build and maintain effective relationships with key stakeholders and partners across the organization.
Collaborate with the Director to identify and implement continuous improvement opportunities.
Lead work intake and scoping across Planning, defining Planning Strategy's role in supporting and delivering priorities.
Develop and maintain Planning resources, templates, tools, and Standard Operating Procedures (SOPs) in collaboration with Planning teams.
What Skills and Qualifications Do I Need?
- University degree in Business Administration, Public Administration, Strategic Planning, Policy, Management, or a related field.
- 5+ years of progressive experience in strategic planning, business planning, corporate strategy, management consulting, performance management, or a related discipline. government or the private sector in strategic planning, performance monitoring, continuous improvement, and team management.
- Demonstrated experience leading strategic initiatives, operational planning processes, and organizational improvement projects.
- Proven experience developing and monitoring key performance indicators (KPIs), performance measurement frameworks, and executive-level reporting.
- Strong project and program management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
- Experience leading and developing high-performing teams, including coaching, performance management, and workforce planning.
- Excellent analytical, problem-solving, and critical thinking skills with the ability to translate complex information into actionable recommendations.
- Strong written and verbal communication skills, including experience preparing briefings, presentations, and decision-ready materials for senior leadership and executive stakeholders.
- Demonstrated ability to build collaborative relationships and influence stakeholders across multiple functions and levels of the organization.
- Knowledge of continuous improvement methodologies and change management principles is considered an asset.
- Familiarity with Metrolinx's governance, strategic priorities, portfolio of infrastructure projects, and operating services.
- Experience briefing senior leaders and executives on change management, KPI reviews/performance monitoring, and infrastructure projects.
- People leadership experience is considered an asset.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the
policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
