The Manager, ECM Operations, Planningis an integral part of the team within the North American eCommerce & Customer Marketing (ECM) function. This rolebringsstructure, analytical rigor, and data integrity to how ECMannualplanning and investment decisions are managed.The roleowns the day-to-day management of complex Excel-based budget and planningfiles,ensures the accuracy and reliability of planning data across multiple scenarios and simulations, and translates detailed inputs into clear, stakeholder-ready analyses and visualizations.This role will provide strategic input into the development of future technology-enabled planning solutions and support the rollout and adoption of the system across the team.
Essential Functions & Responsibilities
Planning & Budget File Management: Build, manage, and continuously improve the complex, matrixed Excel-based budget and planning files used to manage ECMannualinvestment decisions, ensuringaccuracy, consistency, and strong data integrity across inputs.
Data Integrity & Quality Control: Own the accuracy, consistency, and reliability of manually managed Excel-based planning data
Scenario & Simulation Management:Manage interdependencies across planning inputs and run scenarios and simulations as priorities shift to help ensure investment decisions remain aligned to broader business strategy.
Stakeholder Reporting & Visualization:Create tailored views for different stakeholders and translate complex data into clear, compelling stories and visuals that help leadership understand planning strategy, tradeoffs, and outcomes.
Template & Tool Development: Build and maintain scalable templates and tracking tools that create structure across planning routines, helping bridge current manual processes with the team's future technology-enabled planning solutions.Rolloutacross 30+ teammembers, providing comprehensive training and support to ensure seamless adoption.
Planning Routine Support & Recommendations: Support planning rituals and routines by providing the data, analysis, and recommendations needed to inform investment decisions and business planning conversations.
Technology & Process Improvement: Help stabilize and improve current-state planning processes, reporting platforms, tools, and data processes while contributing to future reporting andplatform-developmentefforts.
Expected Experience & Required Skills
Advanced Excel Mastery:Demonstratedexperience building and managing complex, matrixedtemplatesand detailed working files, including advanced formulas, pivot tables, and budget or planning tools.
Data Integrity Management: Proven experiencemaintainingdata integrity across complex planning, reporting, budgeting, or forecasting processes with many moving pieces and stakeholder inputs.
Analytical Rigor: Strong analytical skills and comfort working with large, detailed, andfrequentlychanging data sets.
Scenario &InterdependencyManagement: Experience managing interdependencies and running multiple simulations or scenarios to support planning and investment decisions.
Data Storytelling & Visualization: Ability to translate complex data into clear reporting, recommendations, and compelling stakeholder narratives, with strong visualization skills for leadership audiences.
Attention to Detail: High attention to detail and strong standards for accuracy across planning and reporting outputs.
Reporting, Tools &Process ImprovementExperiencehelping build or improvereporting platforms, tools,ordata processes, including identifying pain points, recommendingpracticalimprovements, and supportingchange management to driveadoption
Strong Communication Skills: Ability to simplify complexity for different audiences andturndetailed inputs into clear, actionable messages
Matrix Organization Navigation: Able to navigate a large matrix organization effectively.
Organization and Project Management:Possessesexcellent organization and project management skills.
Work Environment & Schedule
Physical Requirements
Physical demandsinclude but notlimited to
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$104,200.00 - $130,200.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Chicago/Aon Center
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.
No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
