Job Description

Join us in a key leadership role where you'll drive pharmacy operations, compliance, and service excellence while making a meaningful impact on patient care. As Manager, Pharmacy Operations Enablement, you'll lead critical programs that provide our field teams with the tools and resources needed to execute on pharmacy initiatives. You’ll also be responsible for working closely with other business units to bring their programs to life that drive value for the organization.

Working closely with senior leadership, you'll optimize processes, ensure regulatory compliance, lead high-performing teams, and implement initiatives that enhance operational efficiency and patient outcomes. This is an excellent opportunity for a strategic, results-oriented leader who is passionate about advancing pharmacy services and delivering exceptional healthcare experiences

Job Responsibilities

• Manage and oversee pharmacy administration and/or services support programs, ensuring consistent and compliant execution of workflows and policies.
• Lead a team responsible for pharmacy billing, credentialing, service delivery, core pharmacy and compliance support.
• Collaborate with cross-functional partners to implement pharmacy initiatives that align with organizational goals.
• Monitor operational performance metrics and use data insights to recommend and implement improvements.
• Support change management efforts to facilitate adoption of new processes and systems.
• Ensure compliance with federal, state, and local pharmacy regulations, as well as internal policies.
• Provide coaching, guidance, and development opportunities for team members.
• Assist in budget management and resource planning within assigned pharmacy programs.
• Communicate program status, challenges, and successes to senior leadership and stakeholders.
• Supervise pharmacy administration staff, including hiring, performance management, and professional development.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Pharmacy degree (B.S. or PharmD).
• Minimum of 4 years of experience in pharmacy operations, administration, or related healthcare functions.
• Experience managing pharmacy programs and collaborating with cross-functional teams and external partners.
• Knowledge of pharmacy regulations and compliance requirements.
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Effective communication skills, capable of presenting information clearly to diverse audiences.
• Willingness to travel up to 10% for business purposes.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 2 years of direct leadership, indirect leadership and/or cross functional team leadership.
• Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor’s or Master’s degree in Healthcare Administration, Business, or related field.
• Experience leading small teams or project groups in pharmacy or healthcare settings.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and data analytics tools.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $127500 - $204000 / Salaried