Job Description

WHO WE ARE

When it comes to health, we’re always looking for ways
to push for better. It’s why we were founded in the first place. In 1957, our
founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health
by forgoing her own medicine to pay for her sick daughter’s prescription. He
knew there had to be a better way. So, he introduced North America’s first
prepaid drug plan, and GreenShield was born as a non-profit with a mission
to support better health for all Canadians.

We aren’t just a health and benefits company. We’re
the only non-profit social enterprise that brings worlds of coverage and
care together, all in one place.
We’re noble challengers, purposefully building a better
way and we need the best people to help us create a more holistic approach that
takes care of the mind and body.

Our mission is to create better health for all
Canadians, and we know that starts with our employees.

THE
ROLE IN A NUTSHELL

Base Salary: CAD $72,521.00 - 109,341.00

Internally known as Pharmaceutical Agreements Operations Manager, the PAOM plays a key role in coordinating a multi‑stakeholder environment and managing critical internal and external relationships. This role is integral to supporting GreenShield’s vision of becoming a leader and innovator in pharmacy benefit management.
Working closely with the Pharmacy team, Finance, PLA partners, and external stakeholders, this position focuses on the implementation and coordination of pharmaceutical agreements, while supporting operational excellence and continuous improvement within the PLA function.

Key responsibilities

• Develop and implement organizational programs and internal processes for the pharmaceutical partnerships team, supporting effective and efficient operations.
• Coordinate the implementation of pharmaceutical agreements across the organization, ensuring alignment with internal teams and operational execution.
• Develop strategies for pharmaceutical agreement reconciliation and support reporting and invoicing requirements tied to agreements.
• Coordinate negotiation activities, pharmaceutical agreement obligations, and drug listing decisions across GreenShield partners.
• Support the core operations of the Pharmacy PLA team and identify opportunities to improve processes, systems, and compliance with contractual obligations.
• Contribute to the development of new systems and initiatives, including areas such as point‑of‑sale solutions and real‑world evidence.

WHO WE'RE LOOKING FOR

• University degree (required), preferably in Pharmacy or a related field
• Someone with 5-7 years experience working within market access or the pharmaceutical industry
• Understanding of the Canadian drug reimbursement landscape
• Knowledge of pharmacy benefit management
• Experience with product listing agreements (PLAs)
• Proficiency in Microsoft Office and project management tools
• Familiarity with agile project management methodologies
• Strong organizational skills with the ability to manage complex processes

Ability to identify opportunities for continuous improvement and ensure compliance with contractual obligations

Nice to Have

• Post‑graduate degree or professional designation (e.g., MBA) considered an asset
• Understanding of the Canadian drug reimbursement landscape
• Strong communication skills, with the ability to translate complex medical topics to non‑healthcare audiences
• Familiarity with agile project management methodologies

THE CULTURE

We believe a career should be meaningful. Not just a
means to earn a living. Our culture is one where everyone's voice is heard and
valued. Because that’s what it takes
to create better health for all. We dare to challenge the status quo. And we’re
driven by people who have challenged theirs. We believe that your
workplace should empower you to be the best version of yourself. That’s why we provide a
place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are
critical to our overall success. Inclusivity makes us a stronger, smarter and
more informed organization. Being intentionally inclusive of diverse
backgrounds, perspectives and experiences will enhance our company culture to
positively impact how we support our communities. A career at GreenShield isn’t just about personal
achievements, it's about making a
difference together.

Here’s to Better Health for All!

A
FEW MORE DETAILS

Proficiency in English is required
for this position. As part of this role, you will be required to communicate
with colleagues or customers who use English as their primary language. By requiring English proficiency for this
position, we aim to ensure that our employees can excel in their roles,
collaborate, and communicate effectively, and contribute to the success of our
organization.

GS supports diversity, equity and
inclusion in our teams and communities, and we value the unique contributions
made by all. Even if your experience doesn’t align perfectly to every
requirement, we invite you to apply. We encourage applications from
all candidates and will accommodate needs under human rights legislation
throughout all stages of the recruitment and selection process. Please let us
know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to
accommodation will be addressed confidentially.

Providing this information gives
GS consent to use your personal information to assess your suitability for
specific positions, future opportunities or for your personnel file. Your
résumé will be held in strict confidence and will be viewed only by the
Organization. Information may be stored outside of Canada and could be used for
aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.