Job Description

• Partner with some of Australia's largest Commercial Banking, Major Client Group (MCG) and Institutional Banking customers.
• Lead strategic payments and e-commerce conversations with senior executives and C-suite decision-makers.
• Combine technical payments expertise with business development to deliver complex, high-value client solutions.

Your Business

The Specialist Sales and Client Solutions team supports a full spectrum of customers' needs, from the smallest businesses through to Australia's largest commercial and institutional organisations. Payment helps customers operate, optimise and grow through innovative payment and commerce solutions that enhance customer experiences and business performance.

Our team combines deep payments expertise, strategic advisory capability and market-leading solutions to help clients navigate the rapidly evolving digital commerce landscape. We partner closely with customers to optimise payment performance, unlock growth opportunities and deliver meaningful business outcomes.

Working within a highly specialised team, you will support some of CommBank's largest Commercial Banking, Major Client Group (MCG) and Institutional Banking customers, helping them deliver better payment experiences, improve operational efficiency and drive business growth.

Do Work That Matters

As a Manager – Payment Technical Sales, you will partner with Commonwealth Bank's Enterprise Merchant and Relationship Management teams to design and deliver strategic payment solutions for large commercial, enterprise and institutional customers.

You will work with clients ranging from high-growth e-commerce businesses to complex Commercial Banking, MCG and Institutional Banking customers, helping them optimise payment performance, increase conversion, improve customer experiences and unlock growth opportunities through market-leading payment acceptance solutions.

This is a highly specialised consultative sales role that combines deep payments expertise, business development and stakeholder engagement. You will engage directly with senior decision-makers to understand their payment ecosystems, identify opportunities for optimisation and deliver tailored solutions across merchant acquiring, e-commerce and digital payments.

Working within the Payment Technical Sales team, you will play a critical role in driving CommBank's growth ambitions across high-value payment acceptance opportunities while helping clients improve customer experiences, increase conversion and enhance operational efficiency.

The ideal candidate will bring strong payments and e-commerce expertise, commercial acumen and the ability to engage confidently with C-suite stakeholders to shape strategic payment outcomes.

You Will Be Responsible For:

• Driving new business acquisition and growth opportunities across Commercial Banking, Major Client Group (MCG) and Institutional Banking customer segments.
• Partnering with frontline banking and merchant teams to identify, develop and execute complex payment solution opportunities.
• Supporting customers with annual turnovers typically exceeding $50 million, helping them solve complex payment and e-commerce challenges.
• Managing day-to-day sales pipeline activity, stakeholder engagement and execution excellence.
• Acting as a subject matter expert across payments, merchant acquiring, e-commerce and digital commerce trends.
• Leading strategic discovery sessions, workshops and solution design discussions with senior client stakeholders.
• Building strong and active cross-functional relationships across Enterprise Merchant Sales, Product, Technology and support teams.
• Establishing yourself as a trusted advisor and thought leader within the payments industry and customer base.
• Identifying transformational opportunities to improve customer payment performance, conversion rates and revenue outcomes.
• Leading consultative solution-selling engagements with C-suite executives and key decision-makers.
• Driving collaboration across internal and external stakeholders to deliver tailored customer solutions.
• Utilising data-driven insights and payment performance analysis to inform strategic recommendations and customer outcomes.
• Becoming a CommBank payments ambassador, representing the bank in strategic client engagements and industry conversations.

Help Us Deliver A Better Future For Everyday Business Banking

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.
• Demonstrated ability to connect customer business objectives with payment strategy, technology and commercial outcomes.
• Deep understanding of the Australian payments ecosystem, including merchant acquiring, payment gateways, digital commerce and emerging payment technologies.
• Experience in solution-based sales within payments, fintech, SaaS or adjacent technology environments.
• Proven ability to engage and influence large commercial, enterprise or institutional customers through consultative and strategic selling approaches.
• Strong track record of exceeding sales targets and driving revenue growth.
• Experience leading large-scale, complex customer engagements involving multiple stakeholders and competing priorities.
• Strong understanding of e-commerce, payment performance optimisation and customer payment journeys.
• Exceptional stakeholder management, communication and influencing skills.
• Passion for payments, technology and innovation, with a continuous learning mindset.
• Excellent presentation and communication skills, including experience engaging executive and C-suite audiences.
• Experience within payments, merchant acquiring, payment schemes (Visa, Mastercard), e-commerce, fintech or digital commerce environments will be highly regarded.
• Ability to analyse payment performance, identify optimisation opportunities and develop strategic recommendations for customers.
• Experience developing and delivering payment strategies that improve customer outcomes, increase conversion and drive revenue growth.

Your Development

If you live the values and demonstrate the people capabilities we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move.

This is a rare opportunity to combine technical payments expertise, strategic consulting and business development, while partnering with some of the most sophisticated organisations in Australia.

Advertising End Date: 05/08/2026