Job Description

Responsibilities will include, but are not limited to the following:
▪ Provide leadership and build an exceptional team to manage the patient scheduling system and process
▪ Support hiring, training, coaching, and onboarding activities related to patient scheduling, cell logistics and case management
▪ Develop and enhance the patient scheduling system and process in support of CAR T clinical and commercial operations in Japan.
▪ Work in partnership with the Celgene KK Site Managers for treatment site onboarding and maintenance programs.
▪ Collaborate with manufacturing, supply chain, quality, sales operations, clinical operations, third-party logistics partners and external manufacturers in the creation and/or improvement of the supporting business processes. This includes defining cross-functional work flow, communication, service level agreements, and objectives
▪ Participate in the development and implementation of patient scheduling infrastructure to support clinical and commercial patient scheduling. This includes standard operation procedures and work instructions as it relates to patient scheduling, cell therapy manufacturing, and cell logistics
▪ Collaborate with other leaders across the organization and assist in the continuous improvement of the patient scheduling system and process
▪ Manage activities and project milestones to implement changes and improvements
▪ Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationships
▪ Proven ability to carry out difficult decisions in a logical, rational manner, and demonstrated ability to work as a senior management team member and to engage and influence team members