Job Description

Manager, Patient Financial Services – Physician Billing

Meritus Health | Hagerstown, MD

Meritus Health is seeking an experienced Manager of Physician Patient Billing to lead our physician billing operations. This is a high-impact leadership role where you’ll oversee billing processes, drive revenue cycle performance, and ensure patients receive a seamless financial experience.

What You’ll Do

• Lead and mentor a team of billing professionals, fostering growth and accountability
• Oversee charge entry, claims submission, payment posting, and account reconciliation
• Ensure compliance with HIPAA, Medicare, Medicaid, and payer requirements
• Partner with revenue cycle teams to improve collections and reduce A/R days
• Resolve patient billing inquiries with empathy and professionalism
• Analyze financial reports to identify trends and implement improvements
• Leverage billing software and EHR systems (Epic experience preferred)

What We’re Looking For

• Associate’s degree or equivalent combination of education and experience
• 5+ years in physician billing/revenue cycle management, including 3+ years in leadership
• Strong technical skills in billing software, EHR systems, and Microsoft Office Suite
• Proven ability to analyze complex data and make informed decisions
• Excellent communication skills with physicians, staff, and patients
• Demonstrated success in leading and motivating high-performing teams

Why Meritus Health?

• Join a mission-driven healthcare organization committed to exceptional patient care
• Lead a team where your work directly impacts patient satisfaction and financial success
• Grow your career in a supportive environment with opportunities to innovate
• Be part of a respected health system with strong community roots

Apply today to lead with purpose and help shape the future of patient financial services at Meritus Health.

Caring for Our Team

We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the first day of the month following 30 days of employment, along with life insurance, short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.