KCB Bank Group

Manager, Partnerships Card Issuing

KCB Bank Group  •  Republic of Kenya (Onsite)  •  12 hours ago
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Job Description

  1. Grow Card portfolio through partnerships
  2. Implement the Card tactical plan for growth of new partnerships
  3. Grow credit card utilization, spend and revolving rate
  4. Initiate activities around new and innovative partnerships that enhance wallet share
  5. Develop initiatives that add value to cardholders
  6. Facilitate customer onboarding
  7. Negotiate pricing of partnerships and ensure efficient implementation in the system
  8. Set up Instalment plans and discount partnerships at system level and at points of sale at partner locations and ensure they run effectively
  9. Resolution of partnership-related queries from customers, Branches and partners
  10. Product training
  11. Relationship management, stakeholders and partners (Internal and External)
  12. Manage Card Partnership team and People development
  13. Re-activate lapsed partnerships
  14. Manage NPL within Card Business
  15. Enterprise-wide risk management (Adherence to KYC, AML/CFT)

Requirements.

  1. Bachelor's Degree in a business-related field
  2. 5 years of working experience in Card Issuing
  3. 2 years of experience in sales and Marketing
  4. 1 year of experience in card portfolio management
  5. 3 years of experience in Card services

  6. 2 years of experience in Visa and MasterCard Operations

KCB Bank Group

About KCB Bank Group

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization.

The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region.

KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Nairobi, KE
Year Founded
1896
Website
kcbgroup.com
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