Job Description

[What the role is]

• To work closely with CDCV Ambassadors (CAs) and COs to outreach to merchants/ hawkers/ heartland enterprises to join the CDC Vouchers scheme.
• To coordinate meetings and briefings/ trainings for merchants, hawkers and GRLs on the use of CDC vouchers system.
• To gather human interest stories.

Who are we looking for?
Individuals who truly aspire to go beyond success and significance in your career, along with understanding and wanting to make a difference in the community.

[What you will be working on]

Roles & Responsibilities

As Outreach Managers, you will assist in the following:

Outreach

• Collaborate closely with CDCV Ambassadors (CAs) and COs to engage merchants, hawkers, and heartland enterprises for participation in the CDC Vouchers scheme.

• Organize and conduct meetings, briefings, and training sessions for merchants, hawkers, and GRLs on the use of CDC voucher system.

• Gather and compile human interest stories.

Finance

• Handle payments related to CDC voucher scheme.

• Handle budget planning.

Helpdesk

• Serve as the primary point of contact (POC) for assistance, addressing queries from merchants, referrals from Community Centers (CC), and inquiries from residents and Merchants/Hawkers associations.

• Collaborate with GovTech to follow up on technical issues and resolutions.

Others

• Work closely with the Senior Manager and Assistant Director to build strong networks with the Merchants/Hawkers Association.

• Handle other initiatives under CDC Vouchers Scheme including event launches.

• Involved in on-going taskforce meeting with GovTech for enhancement to system.

[What we are looking for]

Other Duties

• Other ad-hoc assignments, duties not covered under main responsibilities and duties.

• Participate in cross-team building initiatives.

Requirements:

• Minimum of 3 years of relevant work experience.

• Excellent proficiency in the English language, both verbal and written, as well as proficiency in a second language (e.g., Chinese, Malay or Tamil) will be advantageous.

• Strong interpersonal, communication, and analytical skills.

• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

• Ability to work effectively in a team.

• Able to work independently with minimal supervision.

• Only shortlisted candidates will be notified.