Job Description

As MISO’s Manager of Organizational Effectiveness and Change Enablement, you will lead enterprise Organizational Effectiveness and Change Enablement capabilities that improve organizational performance, strengthen leadership effectiveness, increase organizational readiness, and support successful adoption of evolving operating models, processes, technologies, and ways of working. Reporting directly to the Executive Director of Digital Technology Products, this role provides organization-wide leadership for Organizational Effectiveness and Change Enablement practitioners supporting Product Management, Product Engineering, Software Engineering, Architecture, Operations, and business stakeholders.

You will serve as a strategic advisor to leadership regarding organizational effectiveness, operating model evolution, leadership capability, accountability structures, organizational readiness, and long-term capability development. The role helps leaders identify and address systemic organizational challenges that impact effectiveness, adaptability, collaboration, and successful execution of strategic priorities.

The right person will combine expertise in organizational development, change leadership, facilitation, coaching, leadership enablement, organizational design, and continuous improvement. This role is responsible for strengthening organizational capability, improving operating model adoption, enhancing organizational effectiveness, and helping leaders and teams successfully navigate change.

Some of the impactful contributions you’ll make as MISO’s Manager of Organizational Effectiveness and Change Enablement include:

• Advise senior leadership on organizational effectiveness, operating model evolution, accountability, readiness, and long‑term capability development.
• Identify and address systemic organizational challenges, facilitating alignment, collaboration, and improved execution of strategic priorities.
• Manage, coach, and develop practitioners while strengthening capabilities in change leadership, facilitation, coaching, organizational development, and continuous improvement.
• Deploy practitioners based on organizational priorities, adjusting assignments as needs evolve and optimizing capacity and impact.
• Utilize flexible engagement models, including coaching, facilitation, consulting, assessments, and advisory support, to meet diverse leadership and organizational needs.
• Lead major enterprise change efforts, developing strategies that drive readiness, adoption, and sustained behavioral change.
• Assess organizational maturity, recommend structural and capability improvements, and support leaders in establishing effective operating practices.
• Build and scale organizational capability through communities of practice, learning programs, resources, and initiatives that foster adaptability, accountability, and continuous improvement.

You’ll need the following skills to be successful as our Manager of Organizational Effectiveness and Change Enablement:

• Bachelor's degree in Organizational Development, Organizational Psychology, Business, Information Technology, Organizational Leadership, Change Management, or a related field.
• 6+ years of experience in organizational effectiveness, organizational development, change management, Agile transformation, leadership enablement, digital transformation, or a related discipline.
• 2+ years of experience leading, coaching, or developing professional practitioners.
• Expertise in developing and implementing comprehensive change management strategies, including communications, readiness, adoption, stakeholder engagement, training, and reinforcement.
• Strong facilitation, coaching, consulting, stakeholder‑management, and executive communication skills, with the ability to navigate complex or sensitive conversations.
• Deep understanding of organizational development, leadership development frameworks, organizational design, accountability models, role clarity, and operating model maturity.
• Proven experience guiding leaders through organizational change, operating model evolution, and shifts in ways of working.
• Strong knowledge of Agile, Lean, Kanban, product‑centric delivery models, DevOps practices, and continuous‑improvement methodologies.
• Ability to build organizational capability through communities of practice, learning programs, leadership development initiatives, and effectiveness frameworks.
• Preferred experience with Prosci ADKAR, SAFe, organizational development methodologies, or enterprise transformation approaches.
• Demonstrated creativity, relationship‑building, influence, and the ability to remove obstacles, drive change, anticipate needs, and pivot quickly in response to shifting business priorities.

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.

The base salary compensation range being offered for this role is $154,000 - $179,000 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.

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