American Express

Manager - Operations Risk Management

American Express  •  Gurugram, IN (Onsite)  •  4 hours ago
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Job Description

Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing:

  • Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology.
  • Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan.
  • Independently monitor operational risk trends and activities.
  • Manage and perform an effective challenge process based on a defined criteria and build into annual plan.
  • Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks.
  • Coordinate a holistic, de-duplicated independent risk assessment process.
  • Proactively identify areas for high risk for intervention.
  • Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies.
  • Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice.
  • Be a key leader for sharing insights, better practices, themes, etc. across the enterprise.

Preferred:

Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.

Experience in at least one of the following:

  • Translating operational risk strategy and appetite into execution guidelines.
  • Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.
  • Oversee the implementation of the operational risk governance frameworks.
  • Communicating and ensuring understanding and adherence to operational risk procedures and standards.
  • Manage the operational risk exam management processes.
  • Experience in financial services industry
American Express

About American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.

For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Learn more about us at:

https://www.americanexpress.com/careers

https://www.americanexpress.com/

https://www.facebook.com/AmericanExpressUS

https://www.instagram.com/americanexpress/

https://twitter.com/americanexpress

https://www.youtube.com/user/AmericanExpress

See our community guidelines at:

https://www.americanexpress.com/en-us/company/community-guidelines/

If you have a customer service issue or question, please visit www.americanexpress.com/contactus

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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