Job Description

About us

We aspire to deliver value in global supply chains by living our values around people, partners and the planet. As new technologies disrupt the way consumers and businesses interact, Li & Fung is reimagining and creating supply chains for the future. Through our innovative products and end-to-end supply chain solutions, we aim to expand the realm of what is possible and create more value for more players along the supply chain.

With our entrepreneurial spirit, we are using digital technologies to speed collaboration, drive innovation and enhance sustainability. Our values form the basis of our culture, our brand and our business strategies. They define how we engage with our colleagues, with our customers and suppliers, our shareholders, and the communities in which we live and work.

We are looking for a detail-oriented and highly analytical Manager – Operations (Merchandising) to support our Account Management Teams serving our key customers. The successful candidate will drive operational excellence through data management and analytics, vendor engagement and performance analysis, and the delivery of structured insights via presentations and effective communication. Strong collaboration with internal and external stakeholders is essential to enhance process efficiency and effectiveness.

Here is what you need to know about this role:

Account Management Support

• Support Account Management Teams in coordinating customer buying trips and organizing management meetings.

• Align operational strategies with business objectives and contribute to strengthening vendor relationships through process enhancements and policy updates.

Stakeholder Collaborations

• Foster strong working relationships with internal teams and external partners.

• Drive collaboration with customers and internal teams to design process strategies and deliver measurable improvements in operational efficiency and productivity.

• Promote alignment across functions to ensure smooth operations and drive continuous improvement.

Data Analytics, Management & Reporting

• Consolidate, manage, and maintain operational and vendor-related data across systems using spreadsheets and analytical platforms, ensuring accuracy, consistency, and timely updates.

• Apply analytical methodologies and leverage tools including Excel, Power BI, Tableau, and AI-powered solutions to extract insights and visualize trends.

• Present findings through structured reports and impactful PowerPoint presentations to support internal reviews and strategic decision-making.

You might be a good fit if you have/are …

• Bachelor’s degree in Business Administration, Operations Management, or a related discipline.

• Minimum 8 years of experience in business operations, preferably from supply chain or sourcing industry; candidates with merchandising or account management background will also be considered.

• Strong analytical and numerical skills, with proven ability to interpret data and deliver actionable insights.

• Proficiency in MS Excel and PowerPoint; experience with data visualization tools such as Tableau, Power BI, and AI-powered analytics platforms is preferred.

• Experience in supporting IT or AI-related projects is an advantage.

• Excellent communication and interpersonal skills, with the ability to work effectively across teams and with external partners.

• Highly detail-oriented, with a strong focus on data accuracy and reporting quality.

• Self-motivated and able to work independently in a fast-paced and dynamic environment.

• Fluent in written and spoken English and Cantonese; Mandarin is a plus.

• Flexible and proactive, with a willingness to take on additional duties or ad-hoc tasks as necessary.

If this sounds like you, Apply Now! We offer the below benefits and perks: -

• Competitive salary with 13th month salary plus discretionary bonus

• Health, dental, life and personal accident insurances

• Paid days off + festival early leave + volunteer leave

• Sample sales and staff discount offer

#lftrading #lifung

It’s alright if this is not what you are looking for! You can also join us on LF Talent Network by clicking HERE (https://lifung.wd3.myworkdayjobs.com/en-US/LiFung/introduceYourself). We will contact you when the right job opportunity comes up!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

About Li & Fung

At Li & Fung, value has tangible meaning and we strive to deliver value to our stakeholders with each and every interaction. We also live by our values of humility, entrepreneurship and family and they are at the core of our relationship with our people, our partners and our commitment to reduce the harmful impact of our industry on the planet.

Since 1906 we have grown from our initial startup focused on trading porcelain and silk from China to the West to today’s multinational corporation, managing complex supply chains for brands and retailers worldwide. Over 118 years, Li & Fung has been developing networks and building long-term, meaningful relationships with our stakeholders. Despite major changes and disruptions, innovation and creativity continue to drive our business. We constantly experiment with new ways of working to deliver value to our customers and suppliers, our shareholders, and the communities in which we live and work. We are dedicated to changing how the world works and making life better for people everywhere.

(Data collected will be used for recruitment purposes only.)