Job Location: Syracuse - Syracuse, NY 13204,
Salary Range: $18.00 - $19.00 Hourly, Are you a natural leader who thrives in a fast-paced, high-energy environment? RPM Raceway Syracuse is looking for a Manager on Duty (MOD) to help lead daily operations, support our team, and create unforgettable guest experiences.
As the Manager on Duty, you'll be responsible for overseeing venue operations during your shift, ensuring exceptional service, safety, and operational excellence across all departments.
Lead and support frontline team members throughout the venue
Ensure outstanding guest service and resolve issues quickly and professionally
Oversee race operations, attractions, arcade, food & beverage, and guest services
Coach, motivate, and develop team members while maintaining accountability
Monitor staffing levels, labor costs, and operational efficiency
Ensure adherence to all company policies, safety standards, and procedures
Conduct opening, closing, and shift management responsibilities
Handle cash management, deposits, and daily reporting as needed
Partner with venue leadership to drive sales, guest satisfaction, and team engagement
2+ years of leadership or supervisory experience in hospitality, entertainment, retail, restaurants, family entertainment centers, or similar environments
Strong communication and problem-solving skills
Ability to lead teams in a fast-paced, guest-focused environment
Comfortable working evenings, weekends, and holidays
Passion for delivering exceptional guest experiences
Ability to stand, walk, and actively manage operations throughout a shift
Why RPM Raceway?
RPM Raceway is the premier indoor karting and entertainment destination, offering high-speed racing, arcade attractions, food & beverage, and memorable experiences for guests of all ages. You'll join a growing company that values teamwork, energy, innovation, and opportunities for advancement.
Ready to lead the action? Apply today and help create unforgettable experiences at RPM Raceway Syracuse
RPM Raceway is the ultimate racing destination for adventure enthusiasts and thrill seekers. RPM venues provide world-class, multi-level racing tracks perfect for fueling competitive socializing and creating unforgettable memories for all.
Founded in 2010, RPM Raceway offers an Italian-engineered, go-kart racing experience that is a thrill-seeker’s haven set within a gamified hospitality environment. Guests are in for an adrenaline-rush on the meticulously designed, LED-lit racing tracks featuring lighting-fast straightaways, 90-degree hairpin turns, sudden dips, drops, underpasses and spiraling ramps. Racers can rev up their engines and compete against as many as twenty other drivers to claim the title of recording the fastest lap. Post-race, racers receive gamified scoring and skill progression analytics, providing drivers with real-time feedback to further enhance their racing skills.
Off the track, RPM Raceway continues to deliver out-of-this-world experiences by offering virtual and augmented reality escapades that ignite a sense of adventure in its arcade of cult classics and modern AAA games. Additionally, each RPM Raceway location has its own distinctive attractions, including a bowling alley, state-of-the-art racing simulators, billiards, darts, and shuffleboard, all creating an environment filled with limitless fun and fearless exploration. Guests can refuel at the on-site RPM Sports Bar and Grill, offering a variety of fresh food with a modern twist on burgers including wraps as well as an assortment of beverage options such as local draft beers, custom cocktail creations and hand-spun milkshakes.
