Job Description

Level: Management
Job Location: Academy of Hope Adult PCS NE - Washington, DC 20018-2001
Position Type: Full TimeEducation
Level: 4 Year Degree
Salary Range: $65,807.76 - $112,905.18 Salary
Travel Percentage: None
Job Shift: Day
Job Category: EducationManager of Workforce Instruction & Program Operations
Academy of Hope Adult Public Charter School
Department: Instruction
Location: 2315 18th Pl, NE Washington, D.C., 20018
Reports To: Director of Workforce Development
FLSA Status: Exempt
Salary Range: $65,807.76 – $112,905.18
About Academy of Hope
Academy of Hope (AoH) Adult Public Charter School transforms lives and communities by providing high-quality adult education and workforce development opportunities to Washington, DC residents. For nearly 40 years, AoH has empowered adult learners through GED preparation, National External Diploma Program (NEDP), workforce certification programs, and postsecondary pathways in healthcare, information technology, and career readiness.
At Academy of Hope, we are guided by our CARES values: Community, Acceptance, Respect, Empowerment, and Service.

Position Summary
Academy of Hope is seeking a dynamic, learner-centered, and operationally strong leader to serve as the Manager of Workforce Instruction & Program Operations at our Ward 5 Campus. This position plays a critical leadership role in overseeing day-to-day workforce instructional operations, supporting workforce instructors and adjunct faculty, ensuring positive classroom culture, and driving learner success across workforce development programs.
Reporting directly to the Director of Workforce Development, the Manager serves as a key bridge between workforce strategy and daily instructional execution. The ideal candidate is highly organized, collaborative, solution-oriented, and passionate about supporting adult learners while managing the operational needs of a fast-paced educational environment.
This position oversees Workforce Lead Teachers, supports adjunct workforce instructors, collaborates closely with Human Resources on workforce staffing and onboarding, and works cross-functionally with Enrollment, Student Support, Operations, and Academic teams to ensure seamless learner experiences.

Essential Duties & Responsibilities
Workforce Instruction & Program Oversight
- Oversee daily instructional operations of workforce development programs at the Sycamore Campus.
- Support instructional quality, learner engagement, and classroom culture across workforce pathways.
- Supervise Workforce Lead Teachers and support adjunct instructors.
- Assist with classroom management, learner concerns, attendance issues, and instructional continuity.
- Monitor instructional consistency and support workforce program improvement initiatives.
Adjunct Faculty Coordination & Staffing Support
- Partner with Human Resources on adjunct recruitment, hiring, onboarding, and contract administration.
- Support workforce instructional scheduling and staffing coordination.
- Monitor instructional staffing needs and communicate operational concerns to leadership.
- Assist with onboarding and orientation for workforce instructional staff.
Program Operations & Learner Support
- Coordinate classroom logistics, instructional readiness, and workforce program operations.
- Support learner persistence and retention initiatives.
- Address learner escalations and operational concerns in a timely and professional manner.
- Foster safe, organized, and learner-centered learning environments.
Leadership & Collaboration
- Serve as a visible leadership presence across workforce programming and campus operations.
- Collaborate closely with leadership on workforce expansion and continuous improvement efforts.
- Partner cross-functionally with Student Support, Enrollment, Academics, Operations, and HR teams.
- Support organizational initiatives aligned with strategic priorities and learner outcomes.
Data, Accountability & Compliance
- Monitor attendance, retention, credential attainment, and workforce performance indicators.
- Support operational reporting, compliance monitoring, and data tracking efforts.
- Ensure programs operate in alignment with organizational and grant requirements.

Qualifications

Required Qualifications
- Bachelor’s degree in Education, Workforce Development, Public Administration, or related field required.
- Minimum of five (5) years of experience in workforce development, adult education, or related educational environments.
- Minimum of three (3) years of supervisory or instructional leadership experience.
- Experience managing instructional staff, classroom operations, or workforce programming.
- Strong organizational, communication, problem-solving, and operational management skills.
- Ability to manage multiple priorities in a fast-paced educational environment.
Preferred

Qualifications
- Master’s degree preferred.
- Experience within adult public charter schools, workforce education, or alternative education settings.
- Familiarity with Washington, DC workforce systems and adult education environments.
- Experience supporting adjunct faculty management and instructional scheduling.
- Experience with grant-funded workforce programming and compliance requirements.
Why Join Academy of Hope?
Academy of Hope offers a mission-driven and collaborative work environment where employees make a direct impact on the lives of adult learners and the DC community.
Eligible employees may receive:
- Medical, Dental, and Vision Insurance
- Employer-Paid Life and Disability Insurance
- 403(b) Retirement Plan with Employer Match
- Employee Assistance Program (EAP)
- Generous Paid Time Off and Paid Holidays
- Professional Development Opportunities
- Public Service Loan Forgiveness (PSLF) Eligible Employer
- Hybrid and flexible work opportunities based on organizational needs
Equal Employment Opportunity
Academy of Hope Adult Public Charter School is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

About Academy of Hope Adult PCS

Academy of Hope's mission is to provide high quality education and services that change lives and improve our communities.

Academy of Hope was founded in 1985 by two teachers who believed that education could empower those most marginalized in Washington, D.C. It was clear that people trapped in the cycle of poverty lacked basic reading, writing and math skills, and they needed to acquire jobs that paid living wages.

Today, one in five adults in the district lacks a high school diploma, and one in three adults cannot read a newspaper or a map, much less complete a job application. The need for adult education programs is still great.

Academy of Hope is considered one of the most successful programs of its kind. Students become part of a learning community where everyone is valued, adds value and is both a teacher and a learner. Our curriculum is experiential and focuses on life skills, which means that students can immediately begin applying what they’re learning to their own lives—and reap the benefits.

We provide outstanding training for teachers, tutors and volunteers, which results in better understanding of adult-learner needs and creative approaches to helping them meet educational goals.

We offer a flexible schedule, providing classes in the mornings and evenings, because we know that adult learners juggle many family and work responsibilities.

We allow students to take as much time as they need to learn and integrate instructional material. Because we know that learning happens in the greater context of a person’s life, we provide supportive services to students so that they can focus on learning.

Industry

Government & Public Safety

Company Size

51-200 employees

Headquarters

Washington, District of Columbia

Year Founded

1985

Website

aohdc.org

Social Media