Job Description

The Manager of Opportunity Intake serves as the primary point of contact for both internal and external customers regarding RFQs, RFPs, RFIs, and rate inquiries within the Supply Chain Solutions organization. This role is responsible for managing the end-to-end tender process, evaluating customer requirements, coordinating cross-functional teams, identifying commercial and operational risks, and supporting the development of competitive and compliant bid submissions. The position also drives continuous improvement initiatives to enhance tender management processes and increase bid success rates.

Note: This is a contracted/ part time position.

Responsibilities

Essential Duties and Responsibilities

• Act as the primary interface for customers and internal stakeholders regarding Requests for Quotation (RFQs), Requests for Proposal (RFPs), Requests for Information (RFIs), and rate inquiries.
• Review, analyze, and interpret tender requirements, technical specifications, and supporting documentation to ensure a clear understanding of customer expectations.
• Identify, assess, and communicate potential commercial, operational, and contractual risks within tender materials and recommend mitigation strategies.
• Coordinate with Pricing, Procurement, Operations, and Solutions teams to develop accurate, competitive, and compliant bid responses.
• Manage opportunity registration and maintain accurate records of tender activities within applicable systems and databases.
• Monitor tender outcomes, track award status, and conduct follow-up activities with customers and internal stakeholders as required.
• Facilitate communication across cross-functional teams to ensure timely completion of bid deliverables and adherence to submission deadlines.
• Support the development of proposal content, ensuring consistency, quality, and alignment with customer requirements.
• Analyze tender performance metrics and identify opportunities to improve bid effectiveness and efficiency.
• Develop and implement process improvements, planning methodologies, and best practices to enhance the overall tender management process.
• Contribute to continuous improvement initiatives aimed at increasing win rates, reducing cycle times, and improving customer satisfaction.
• On-Site Requirements: In-office presence required for meetings, team events and scheduled days.
• Must be able to work as part of a functional team including working in an office on a Hybrid Schedule as required by company policy.

Qualifications

• Minimum 3-5 years of related experience in Transportation Brokerage, Supply Chain Solutions, Order Management, Logistics Solutions Design, Tender Management, Business Development Support, Account Management, or related disciplines.
• Experience within a 3PL, freight forwarding, supply chain technology, or logistics services environment preferred.
• High School diploma or GED required
• Strong understanding of Domestic Transportation, Control Tower Operations, Supply Chain Visibility, Transportation Management, Order Management and Supply Chain Solutions.
• Advanced Microsoft Excel and PowerPoint skills.
• Strong project management, communication, presentation, and stakeholder management skills.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Office/Hybrid –Working Conditions

• Work is primarily performed in an office environment with moderate noise levels (phones, printers, conversations).
• Involves prolonged periods of sitting at a desk and frequent use of computers and office equipment.
• Regular use of hands and fingers, including, but not limited to, typing, filing, frequent keyboarding, mouse clicking and handling documents.
• Occasional lifting or moving of office supplies or equipment up to 25 pounds.
• Requires strong analytical, decision-making, and critical-thinking skills.
• Must be able to read, interpret, and compose clear written and verbal communications.
• Visual acuity required for tasks including, but not limited to, computer work, document review, and data analysis.
• Must maintain strong organizational skills, confidentiality, and independent work habits.
• Adaptability to changing priorities and effective professional communication with colleagues and customers.
• Regular, punctual attendance and compliance with all company policies and procedures; occasional overtime may be required.
• On-Site Requirements: In-office presence required for meetings, team events and scheduled days.
• Must be able to work as part of a functional team including working in an office on a Hybrid Schedule as required by company policy

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This list is not exhaustive; environmental conditions and physical requirements may vary depending on the specific office location, workstation configuration, or business necessity.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.