CampusWorks, Inc.

Manager of Infrastructure

CampusWorks, Inc.  •  Canton, NY (Onsite)  •  1 hour ago
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Job Description

The Manager of Infrastructure provides leadership for the technology infrastructure that supports the academic, administrative, and research missions of our client institution, St. Lawrence University. Reporting to the CampusWorks Chief Information Officer, this position leads and supervises the campus infrastructure team, contributes deep technical skill to infrastructure administration and is responsible for delivering secure, reliable, resilient, and cost-effective infrastructure services.

The Manager works with the Infrastructure Center of Excellence (CoE) to develop infrastructure strategies, oversees daily operations, manages critical technology initiatives, and ensures the availability and performance of enterprise systems, networks, servers, cloud technologies, and data center facilities. The role partners closely with university leadership, faculty, staff, vendors, and CampusWorks Centers of Excellence to continuously improve technology services while maintaining a strong focus on customer service, operational excellence, and institutional priorities.

Essential Job Duties

Infrastructure Management

  • Ensure the delivery of secure, reliable, and cost-effective infrastructure services.
  • Coordinate with the Infrastructure CoE to execute infrastructure lifecycle strategies that support the University's strategic plan, technology roadmap, and ongoing evaluation of emerging technologies and cloud services.

Required Skills & Abilities

Senior-level large scale Windows Server, Linux and/or network administration

Experience with systems and network performance and monitoring tools

Demonstrated experience managing technical teams.

Strong technical leadership during high-pressure incidents.

Well-developed organizational and time-management skills.

Strong analytical and problem-solving abilities.

Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical audiences.

Strong customer service orientation

Demonstrated commitment to continuous improvement, operational excellence, collaboration, accountability, and innovation.

Minimum Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent combination of education and experience.
  • Five years of progressively responsible infrastructure administration experience.
  • Extensive experience implementing and supporting enterprise networking, servers, virtualization, or cloud technologies.
  • Experience managing technology vendors, contracts, and budgets.

Preferred Qualifications

  • Prior supervisory or management experience leading technical teams.
  • Experience supporting higher education institutions.
  • Experience leading incident response and operational problem resolution.
  • Experience working in a managed services environment.
  • Experience with IT service management frameworks such as ITIL.
  • Experience leading infrastructure modernization initiatives.
  • Relevant industry certifications such as ITIL, Microsoft, VMware, Cisco, or AWS.

What You Can Expect from Us

At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm,  provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada.  With the nature of our clients’ work evolving quickly,  we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients. 

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.

A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

 At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk!  If you’re a close but not exact match with the description, we hope you’ll still consider applying.  

About CampusWorks

Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential

Friendly Note to External Agencies:

At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.

CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

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CampusWorks, Inc.

About CampusWorks, Inc.

CampusWorks is higher education’s trusted partner ​in building resilience and becoming future-ready. ​Our services, backed by a powerhouse team of experts, ​tackle today’s challenges​ and empower students, faculty, and staff to reach their full potential.

When higher education leaders face complex decisions, we are their first call — a collaborative partner providing strategic guidance and a safe space to tackle their most pressing challenges.

Together, we drive transformative change, streamline processes, and empower institutions to achieve their boldest ambitions.

Our services comprise:

MANAGED SERVICES

OPTIMIZATION SERVICES

ENTERPRISE SOLUTIONS

TECHNOLOGY MANAGEMENT

DATA SERVICES

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Sarasota, Florida
Year Founded
1999
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