Job Description

North Carolina Connections Academy seeks a highly effective and student‑centered educational leader to serve as Manager of Counseling for its K–12 virtual program. This role provides leadership and oversight to ensure students receive comprehensive, high‑quality counseling services that support academic achievement, social‑emotional development, and college and career readiness. The Manager of Counseling plays a key role in maintaining a supportive, student‑ and family‑focused school culture while ensuring counseling services are delivered effectively within a virtual learning environment.

The Manager of Counseling works remotely within North Carolina and reports to the School Leader.

School Summary

North Carolina Connections Academy is a public virtual school serving students across the state. The school delivers a personalized learning experience through the Connections Academy model, emphasizing strong family partnerships, academic rigor, and equitable access to student support services. The virtual environment allows students to learn flexibly while receiving the guidance and support needed to succeed academically and personally.

Key Responsibilities

• Oversee delivery of K–12 counseling services;
  · Supervise school counselors and ensure compliance with state requirements;
  · Implement comprehensive counseling program aligned to North Carolina standards;
  · Monitor crisis response protocols;
  · Collaborate with Special Education and Testing teams;
  · Support graduation planning and transcript oversight;
  · Maintain compliance documentation and reporting;
  · Lead professional development for counseling staff;
  · Maintain communication with families and stakeholders;
  · Perform other duties as assigned.

Capabilities

Customer Centric: Demonstrates a strong commitment to supporting students and families through responsive, student‑focused counseling services.

Effective Communication: Communicates clearly and professionally with students, families, colleagues, and school leadership in a virtual environment.

Team Collaboration: Works effectively within a matrixed organization, building strong partnerships across academic and student support teams.

Accountability & Ownership: Takes personal responsibility for outcomes, timelines, and the quality of counseling services delivered.

Requirements

• Valid North Carolina School Counselor license;
• Master’s degree in Counseling or related field;
• Experience in a K–12 setting required;
• Virtual school experience preferred;
• Strong leadership and communication skills;
• Ability to work effectively in a remote/virtual environment;
• Technological proficiency with Microsoft Office and Google Suite;
• Must be able to use personal electronic devices for two‑step authentication and communication.