Job Description

Position Title: Manager of Corporate Quality

Employment Type: Full-Time, Exempt

Location: Williamsport, MD OR Rochester, NY

Reporting Structure: VP of Operations

Compensation: $100,000-$120,000 DOE

Travel: 10-25% (international and domestic)

The Senior Manager of Corporate Quality position will be responsible for the Company's total quality strategy and execution. This includes quality processes and procedures within each department of the company as a cross functional integrated strategy including Quality Assurance Systems, Certifications, Process and Procedures. Also including Product Reliability starting at the design, sourcing, inspection, and manufacturing through the commercial transaction phase. This position will interface with our core customers, suppliers and other partners for improvement strategy implementation, problem solving and issue resolution.

Essential Job Functions and Accountabilities

• As Quality Champion, this position will partner with core customers, suppliers, and other key stakeholders to implement improvement strategies, resolve issues, and foster a proactive culture focused on prevention rather than reaction across all Fenestration plants.
• Single point of ownership and delegation for Strategic implementation of the corporate quality systems within plants and departments.
• Drive commonality and consistency across all plants, ensuring quality standards are met through, end to end, from new product design through post sales product support.
• Implement new ERP modules for the quality modules and other related ERP modules as needed.
• Drive lean and continuous improvement initiatives across multiple US plants and locations.
• Improve work methods and operating procedures.
• Assure quality processes and strategies are being followed and adhered to by the key organizational leaders such as design engineering, manufacturing engineering, operations, sourcing, supply chain, customer service and sales.
• Develop and track key metrics to drive common measurement across plants.
• Identify and implement quality improvement projects.
• Assure proper technologies and platforms are in place or identified/recommended for implementation.
• Own the compliance platform and assurance for standards set by AMMA and other industry market and product specifiers.
• Support sourcing and supply chain: QA Inspection process and procedures, supplier performance reporting and management tools, sourcing and qualification process management, international QA Engineering insource or outsource implementation.
• Proactive with Customers: First point of contact for customer issues
• Improve and assure documented procedures.
• Value Added Value Engineering: leadership and participation.
• Provide leadership to the quality team.

Knowledge, Skills and Abilities

• Proven ability to drive a Quality strategy and vision across a multi-site organization.
• Experience implementing ERP systems including quality modules and other related modules.
• Proven experience driving lean manufacturing practices across multiple plants.
• Management experience with a team of Quality Engineers and Technicians.
• ISO and/or Six Sigma implementation experience a plus.
• Experience with test and measurement equipment and processes.
• Strong SPC, Process Capability, GD&T and Metrology skills desired.
• Must have strong communication and interpersonal skills and the ability to influence all audiences of an organization.
• Fenestration experience is a plus but not a requirement.

Education & Certification

• 10+ years of progressive quality engineering/quality systems management experience in a mechanically focused manufacturing environment.
• Bachelor’s degree in quality engineering, Industrial Engineering, or other engineering discipline or a related technical field.

• Certification (CQE, Black Belt) a plus.

About ASSA ABLOY Fenestration

ASSA ABLOY Fenestration is the result of the integration of two heritage brands—Caldwell (established 1888 in Rochester, NY) and Interlock (founded in New Zealand in 1961)—under the global ASSA ABLOY umbrella. Renowned for proprietary, high-performance hardware solutions, the company leads in window and door innovations: from advanced hung window balances and sash lock systems to multipoint, smart security and hardware for sliding, casement, awning, swing, and folding door applications. ASSA ABLOY Fenestration is committed to a culture built on empowerment, innovation, and integrity, and is supported by the extensive resources of ASSA ABLOY—over 50,000 colleagues across 70+ countries.

Company Statement

ASSA ABLOY Fenestration, LLC. is committed to the policy of Equal Employment Opportunity. This policy expressly prohibits discrimination on the bases of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, genetic predisposition or carrier status, veteran status or status as a member of any other protected group or activity.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.