Job Description

Manager, Contracts and Relationships

Location – Parramatta, Sydney (Hybrid work)

Employment type – Temporary (12 months), Full time

Salary – Clerk Grade 11/12 - $154,231 - $178,369 per annum, plus superannuation and leave loading.

Your role

You will manage and monitor contracts with service providers to make sure they are meeting their obligations, delivering services as agreed, and achieving the required performance standards. You'll manage a team to analyse performance, ensure compliance, and provide advice to leadership. You will engage with a diverse range of internal and external stakeholders to facilitate performance outcomes and help improve contract management processes and reporting.

What you’ll do

• Manage the day-to-day administration of contracts, ensuring they comply with relevant laws, policies, and procedures.
• Review and analyse service providers performance against their contracts, identify any issues, and help resolve them.
• Prepare high level strategic documents including business cases, project plans, reports, briefing notes, submissions, and other documents.
• Provide advice and reports to senior leaders on contract performance, compliance, and related projects to support decision-making.
• Organise and lead meetings with service providers and work with internal teams to communicate contract requirements, expectations, and performance outcomes.
• Oversee contract management systems and databases to ensure contract records and performance information are accurate and up to date.
• Research trends and issues in contract management, review performance measures, and recommend improvements.
• Support and guide high performing contract professionals by providing leadership, coaching, and mentoring when needed.
• Represent Corrective Services NSW when discussing complex contract matters with a range of stakeholders.
• Handle sensitive and confidential information professionally and appropriately.
• Analyse complex information and present it clearly and simply for different audiences, including those without technical knowledge.
• Manage multiple projects and priorities while meeting deadlines and quality standards.
• Developing and maintain electronic databases for accurate contract documentation and performance management of contract aligned metrics.

What we’re looking for

• Relevant qualifications or equivalent experience in contract management, compliance, project management, finance or a related field.
• Strong business acumen, analytical, communication, stakeholder management, and problem-solving skills.
• Experience working with contracts, performance reporting, or compliance monitoring.
• Ability to manage competing priorities and deliver results within deadlines.
• Willingness to travel across NSW as required.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, hybrid autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

CSNSW delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the Justice Sector by providing effective, safe, and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• What plans have you developed to guide the work of the team in line with organisational objectives? What outcomes were achieved.
• Describe a situation where financial risks were identified and you had to ensure future compliance.

Applications close 9th October 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Michelle Boyd via email – Michelle.Boyd@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rachel Urquhart-Secord on 02 9354 1624 or via email - rachel.urquhartsecord@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the position in Parramatta.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/