Lighthouse Works

Manager of Adult Services

Lighthouse Works  •  $75k - $80k/yr  •  Orlando, FL (Onsite)  •  2 months ago
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Job Description

Job Location: Program Services - Orlando, FL 32804
Position Type: Full TimeEducation
Level: Bachelors Degree - 4 Years
Salary Range: $75,000.00 - $80,000.00 Salary
Travel Percentage: NegligibleMake a meaningful impact. Lead a team that changes lives.
At Lighthouse Central Florida, we empower individuals with visual impairments to live independently and confidently. We’re seeking a Manager of Adult Services to lead and grow our adult rehabilitation programs across Central Florida.  This position will be a member of the Program Leadership Team, fostering and developing a collaborative team environment that focuses resources on each client’s ability to achieve their programmatic goals. Responsibilities include leadership, team building/supervision, direct service, program development, quality and improvement, and resource management.
What You’ll Do
- Lead, coach, and develop a multidisciplinary team delivering vision rehabilitation services
- Oversee adult programs, ensuring high-quality, efficient, and impactful service delivery
- Drive program improvements, innovation, and growth aligned with community needs
- Manage program performance, reporting, and budgets
- Collaborate across teams and with external partners to expand services and impact
- Provide direct client support and assessments as needed
What You Bring
- Bachelor’s degree (Master’s preferred) in a related field
- 2+ years’ experience working with individuals with visual impairments (or other disabilities)
- Strong leadership, team-building, and program management skills
- Passion for mission-driven work and improving lives
Preferred Certifications: CRC, COMS, CVRT, CATIS, CLVT, or related
Why Join Us?
- Salary: $80,000 + incentive pay eligibility
- Benefits: 401(k) with company match, health insurance, PTO, and more
- Mission-driven work with real community impact
- Leadership role with growth opportunities
- Collaborative, purpose-driven culture

QualificationsEducation:
Bachelor’s Degree required, with an emphasis in visual disabilities, or related field; Master's Degree preferred.

Experience:
2 + of experience working with individuals with visual impairments (or other disabilities)
Preferred Certifications: CRC, COMS, CVRT, CATIS, CLVT, or related
Demonstrated Knowledge, Skills and Abilities:
- Intermediate knowledge of database applications
- Possess excellent internal and external customer service skills
- Ability to triage for service delivery
- Possess knowledge of community and blindness resources
- Ability to interpret eye reports to determine eligibility for services
- Possess a working knowledge of MS Word, Excel, Internet, and Outlook
- Possess an ability to utilize the database for client demographics, case documentation, and report generation
- Possess effective organizational and time management skills with attention to detail
- Ability to establish and maintain effective working relationships with co-workers, management, business professionals, civic organizations, private corporations, and the general public
- Ability to project a positive, compassionate image to the public
Physical Demands:
- Ability to move about independently
- Moderate ability to move and lift items, usually ranging up to 40 lbs
- Climbing stairs, walking
- Ability to actively participate in a variety of indoor and outdoor events
- Prolonged standing upon occasion
- Prolonged sitting at the work workstation

Requirements:
- Maintain required certification and/or license
- Must pass Level II background check
- Possess or be able to utilize reliable transportation
- Eligible to work in the United States
Lighthouse Works

About Lighthouse Works

High performance. Human impact.

Lighthouse Works delivers world-class business solutions with a mission. From Contact Center and Technology Solutions to Supply Chain and Fulfillment, we help our partners scale with precision, purpose, and a powerful workforce of professionals who are blind or visually impaired.

We don’t lead with charity — we lead with results.

• Industry-leading retention

• Human-centered service delivery

• Unmatched accuracy and care

Whether we’re managing your customer calls, powering your tech, or handling your logistics, we do it with excellence — and we do it with heart.

Let’s build what’s next. Together.

Industry
Nonprofit & NGOs
Company Size
51-200 employees
Headquarters
Orlando, Florida
Year Founded
2011
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