Job Description

Job Location: Corporate Office - ORANGE PARK, FL 32073
Salary Range: $75,000.00 - $75,000.00 Base+Commission/year

Position Summary:
The Mobile Service Travel Team Manager acts as both a commercial leader and an operational manager.  This role involves driving revenue through on-site service sales while managing a team of mobile service technicians who travel to high-priority customer sites.  This hybrid role requires technical knowledge of hydraulic systems and a strong, proactive approach to client relationship management.
Key Responsibilities:
- Sales and Business Development
- - Grow Revenue: Actively prospect, develop and secure new customers while managing existing accounts within a national territory.
- - Generate proposals: Create and present technical proposals, quotes and contracts for hydraulic services, including repairs, installations and system troubleshooting.
- - Customer Relationship Management: Build long-term partnerships on-site providing updates, resolving concerns, and ensuring high customer satisfaction throughout the project lifecycle.
- Team Leadership & Coordination
- - Scheduling: Manage and schedule mobile service technicians for short and long term, travel-based assignments based on skill set, location and availability.
- - Performance: Oversee technician performance, training, and compliance with safety and quality standards.
- - Logistics: Engaged in travel, lodging, service vehicles, equipment inventory and specialized tools required for field deployments.
- - Project Monitoring: Monitor job progress, troubleshoot on-site issues and ensure timely completion of work.
- Strategic Support
- - Budgeting: Manage the annual sales and service operations budget.
- - Reporting: Provide regular reports on sales activity, including calls, lost orders, lost business and service metrics.
- - Technical Support: Offer technical guidance to field technicians and clients and collaborate with internal engineering teams.
Benefits:
Our comprehensive benefits package includes:
- 401(k) with company match and immediate vesting
- Health Insurance
- Dental Insurance
- Short & Long Term Disability Insurance company paid
- Life Insurance company paid
- Critical Illness Insurance company paid
- Accident Insurance company paid
- Vision Insurance
- Employee Discount Program
- Casual Work Environment
- 8 Company Paid Holidays with 3 floating days
- Vacation Accrual (within your first year)
- Great opportunity for future advancement

Qualifications
-

Required Qualifications & Skills
- -

Experience: 5+ years of experience in hydraulic system or hose service or related field.
- - Leadership: 2+ years in supervisory or management role.
- - Technical Knowledge: Strong understanding of hydraulic systems, components and repair methods.
- - Communication: Excellent verbal and written communication skills for client interaction and team reporting.
- - Licensing: Valid driver's license with a clean record.
- - Mobility: Willingness to travel extensively and work flexible hours to support field teams.
- Key Performance Indicators
- - Sales Target Achievement: Revenue growth against quarterly/annual goals.
- - Utilization: Maximizing technician utilization on field projects.
- - Customer Retention & Satisfaction: Maintaining high service standards.
- - Gross Margin: Ensuring profitability on service jobs.