Job Description

Nordstrom is looking for aManagertosupportMerchandise Operationswithin the Inventory team Inventory is our largest investmentasa company, and this individual plays a pivotal role,operatingat the intersection of our Merchandising and Supply Chain teams, to deliver value to the company. Merchandise Operations owns key processes within the buy cycle, including Supplier Onboarding, Item Setup, and Ordering Execution.

This role is critical to helping Merchandise Operations deliverefficienciesand speed tocustomerwhile leading teams through meaningful change. The Manager 2leads a large organization, whilebalancingday‑to‑dayoperational excellence withlonger‑termtransformation, ensuring the business stays running while evolving howourwork gets done.

The ideal candidate is a strong people leader who thrives in complexity and ambiguity. They are curious, thoughtful, andoutcome‑oriented, with the ability to lead through change while keeping teams focused and engaged. This individualdemonstratesownership and accountability for both results and how those results are achieved.

This position reports to the Director of Merchandise Operations.

A Day in the Life...

• Team leadership, development, and people management:Develop and lead a high‑performingorganization of~100team members, including approximately 10 people leaders. Provide clear direction, strong coaching, and consistent feedback. Build leadership capability across the team, with an emphasis ondecision‑making, accountability, and leading through ambiguity and change.

• Change leadership and execution:Ability to lead teams through change, including process evolution, tooling adoption, and operating model shifts. Clearly land change messages, translate strategy into actionable priorities, and support teams through transition whilemaintainingbusiness continuity. Champion continuous improvement acrossour organization

• Operational excellence while moving the business forward:Ensure core processes execute reliably and at scale while identifyingopportunities to improve efficiency, speed, and quality. Balancenear‑termdelivery withlonger‑termtransformation goals.

• Data‑drivenleadership and performance management:Define, monitor, and act on key performance indicators that measure process health, productivity, service levels, and outcomes. Use data, reporting, and insights to inform decisions, prioritize work, and drive improvement.

• Cross‑functionalpartnership and influence:Partner closely with merchandising, supply chain, stores, digital, product management, business process, analytics, and technology teams. Build trusted relationships to resolve issues, align onpriorities, and deliver outcomes across organizational boundaries.

• Senior leadership engagement:Collaborate with senior leaders, including Directors andVPs, tomaintainfocus on top businessobjectives Provide clear updates, surfacerisksandtrade‑offs, and drive alignment and decisions when needed.

You own this if you have...

• Bachelor’s degreerequired

• 5+ years of experience in merchandising, operations, supply chain,or related fields

• Demonstrated experience leading large,multi‑layeredorganizations, including people leaders

• Proven ability to lead teams through change, ambiguity, and evolving business priorities

• Strong business acumen with experience using data to set goals,establishKPIs, and assess performance

• Advanced Excel skillsrequired

• Ability to synthesize data, assess outcomes, and support sounddecision‑making

• Track recordof building strong relationships and influencing across functions and levels

• Clear, effective communicator with strong written and verbal skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$110,500.00 - $183,000.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

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