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Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
The Menu Design team is responsible for shaping the food and beverage experience across United's onboard operation and lounge portfolio. From the earliest stages of menu development through implementation and launch, the team ensures every offering balances customer expectations, culinary quality, operational execution, and business performance.
This individual will oversee assigned areas within the Food & Beverage portfolio, including but not limited to onboard complimentary programs (Polaris, Domestic First Class, United Premium Plus, Premium Transcontinental, Economy, Special Meals, Crew Meals, and Beverages), onboard retail offerings, United Clubs, and Polaris Lounges. This manager will also oversee the passenger meal schedule and optimization.
The Manager will be responsible for working cross-functionally among internal and external stakeholder groups to develop, implement, and monitor menu development. The manager and their direct report will also serve as the strategy owners and subject matter experts on meal scheduling rules, exceptions and optimization within the Catering Systems.
Success depends on building strong partnerships across the organization. The Manager will work closely with Culinary, Procurement, Catering Operations, Digital Technology, Finance, Marketing, Creative Services, suppliers, and catering partners to ensure programs are developed, communicated, and implemented successfully. Balancing competing priorities, managing timelines, and keeping multiple initiatives moving simultaneously are essential to the role as well
This role is equal parts planner, collaborator, and problem-solver. It requires someone who enjoys bringing structure to complex projects, can see around corners, and understands that great menu experiences are built long before the meal is ever served. The right person will help ensure our products launch on time, our teams stay aligned, and our menu strategy continues to evolve with the needs of both our customers and our operation.
Note: This is a Chicago-based hybrid role, with in-office requirements 50% of the time. This position will also travel up to 10% of the time (domestic & international).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
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