Job Description

This position will provide oversight to the Player Health operations center in Arlington TX and other tasks assigned by the Senior Director, Medical Administration and Senior Vice President, Competition and Medical Administration. In addition, the Manager will be responsible for increasing efficiencies and processes for communication and education strategies

Responsibilities

• Support the League’s Concussion Program, including Medical Sideline Review (MSR) and Spotter Program.
• Interview, train, schedule, assess and provide oversight to the matchday medical spotters/supervisors located in Arlington, TX.
• Track compliance with head injury protocols by auditing match clips and EMR reports.
• Utilize the EMR (Electronic Medical Record) for injury and illness data analytics.
• Assist with administrative functions for the department and committee meetings which include but are not limited to scheduling meetings, taking notes, and following up on action items.
• Attend weekly departmental operations meetings and provide updates as necessary. Coordinate logistics and shipping for the MLS Medical team and external partners as required.
• Serve as department liaison for internal stakeholders and external partners for matchday technologies: MLS Sporting Technology, Sportec Solutions, Headcheck Health, 8by8, Medallia.
• Assist with the processing of payments for vendors and third parties.
• Support medical programs including concussion, internal and external stakeholder education, education at events, and compliance as required.
• Support database and file management
• Additional responsibilities as assigned

Qualifications

• Bachelor’s Degree
• 3+ years of administrative experience in a health-related field
• 3+ years of experience in events and/or operations (preferably within the sports industry)
• 3+ years as a Certified Athletic Trainer

Required Skills

• Ability to exercise sensitivity and discretion related to medical information
• Work in an environment that requires the highest degree of confidentiality and judgement
• Superior organization, project management skills and attention to detail
• High level of commitment to quality work product and organizational ethics and integrity
• Ability to be detail oriented in a fast-paced collaborative team-oriented environment
• Strong interpersonal skills and the ability to communicate with confidence and present verbal and written presentations and briefings to both internal and external key partners
• Proficiency in Word, Excel, PowerPoint, Outlook and Access
• Demonstrated problem-solving skills with the ability to multi-task and meet deadlines with minimal supervision
• Occasionally travel and to work non-traditional hours, including evenings, weekends, and holidays

Desired Skills

• Administrative experience in health-related field specifically involving medical care of athletes including emergency planning, concussion, cardiac issues, and other medical injuries/illness in sport.
• Knowledge of the Spanish Language (business proficiency)
• Knowledge of the sport of soccer
• Knowledge of head injury protocols and management (Highly Desired)
• Knowledge of Electronic Medical Record systems (Highly Desired)
• Knowledge of Power BI or other analytics tools such as Python or R (Highly Desired)

Total Rewards

Major League Soccer offers a competitive starting base salary of $80,000 - $85,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. As a result, employees are required to work from an MLS office at least four days a week. We understand the value of balance, so employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month.

At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it.

Join our team and be part of the Major League Soccer family, where we elevate the game and inspire greatness!