Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Markets Operations

Role Purpose

Performs settlement and client servicing for Markets transactions, ensuring timely and accurate end-to-end processing and settlement in accordance with local regulations and Group policies. Ensures completion of regulatory reporting for the Bank.

Principal Accountabilities:

Impact on the Business / Function

• Contributes to the department’s overall efficiency and dynamic support to the evolving business.
• Supports timely and accurate end-to-end settlement of Markets transactions
• Provides operational support for product initiatives of Markets, including under BCP scenarios
• Evidences compliance of our transactions with regulations and completes regulatory reporting requirements including audit and assurance testing

Customers / Stakeholders

• Upholds daily compliance with our client service level agreements – trade affirmations/confirmations, managing inquiries, securing trade and settlement documents
• Carrying out client calls and collaboration with Markets and Relationship Managers to support better client coverage and business opportunities
• Supports client education with respect to HSBC policies and local regulations relevant to the transactions

Leadership & Teamwork

• Assists in ensuring smooth client coverage by coordinating with various units of the bank
• Supports various products being managed by Markets Operations
• Participates in team training and development, succession planning and business continuity readiness exercises and improvements
• Ensures that mandatory trainings, staff rules, regulations, and conduct standards are met at all times

Operational Effectiveness & Control

• Embeds optimal usage of resources available for Markets Operations by raising initiatives on improvements in the day-to-day process
• Safeguards the bank against various franchise risks and apply escalation protocols to mitigate and address open risks
• Applies the balance of growth with compliance and acts as control owners in every layer of Operations’ work

Qualifications:

• College/University degree holder with two to five years of relevant experience.

Other Professional Qualifications:

• Knowledge of Markets products, processes, regulations, and systems.
• Project, efficiency, and risk control management acumen.
• Familiarity with regulations, both locally and globally.
• Working knowledge on key Markets Operations systems is a plus but not required (such as but not limited to TREATS, HUB/SFE, GMG/SWIFT, SUMMIT HUB, River, TCM, local systems by PDS, NROSS, PhilPassPlus and BIR eDST).

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines