Job Description

• The Quality Manager will be responsible for ensuring that our products and services meet the highest standards of quality, reliability, and safety. The ideal candidate will have a strong background in quality management and possess excellent leadership and communication skills.

RESPONSIBILITIES

• Develop and implement quality control systems and processes to ensure compliance with industry standards, regulations, and customer requirements.
• Conduct regular inspections and audits of manufacturing processes, materials, and finished products to identify areas for improvement and ensure adherence to quality standards.
• Collaborate with cross-functional teams, including engineering, production, and customer service, to address quality issues and drive continuous improvement initiatives.
• Establish key performance indicators (KPIs) and metrics to measure and monitor quality performance across the organization.
• Analyze data and trends to identify root causes of quality issues and develop corrective and preventive actions (CAPAs) to address them.
• Provide training and guidance to employees on quality standards, procedures, and best practices.
• Lead internal and external quality audits and certifications, including ISO and other relevant certifications.
• Manage relationships with suppliers and vendors to ensure the quality of incoming materials and components.
• Investigate customer complaints and warranty claims, and work with the appropriate teams to resolve issues and prevent recurrence.

• Stay up-to-date on industry trends, regulations, and best practices related to quality management in the HVAC industry.

QUALIFICATIONS

Minimum Job Qualifications:

• Minimum number of 8-10 years of experience in Quality.
• Bachelor's degree in engineering, quality management, or a related field.

Preferred Qualifications:

• Master's degree preferred.
• Strong knowledge of quality management principles, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC).
• Experience with HVAC and coil manufacturing processes.
• Experience with quality management systems (QMS), such as ISO 9001.
• Excellent analytical and problem-solving skills, with the ability to analyze complex data and identify root causes of quality issues.
• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams.

• Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.

EDUCATION AND CERTIFICATIONS

• Certified Quality Manager (CQM) or equivalent certification is preferred.

• Additional certifications related to quality management, such as Six Sigma, Lean Manufacturing, or ISO 9001, are a plus.

PHYSICAL REQUIREMENTS

• No Special Physical Requirements

ENVIRONMENTAL DEMANDS

• No environmental demands

TRAVEL TIME REQUIRED

• 15%