Job Description

Introduction
Step into a role where you’ll help shape how luxury brands come to life across the Australasia and Pacific region, influencing both guest experience and hotel readiness. You’ll work closely with cross‑functional teams to bring brand strategies, innovations and standards into action on the ground. If you’re passionate about luxury, creativity and elevating brand performance at scale, this role offers a unique opportunity to make a visible impact in a short timeframe.

Your Day to Day

• Localise and implement brand strategies and plans for the region, aligning global direction with local market needs.
• Support the development, piloting and roll‑out of product and service innovations that enhance brand perception and guest experience.
• Lead the delivery of brand induction programmes and ensure hotels follow the full pre‑opening brand readiness process.
• Manage the implementation and measurement of brand standards and guest experience standards across hotels.
• Develop regional toolkits, resources and brand marketing support materials, while tracking project budgets and maintaining organised brand documentation.

What We Need From You

• A degree in Marketing, Communications or Business.
• 8–10 years’ experience in luxury hospitality or a consumer‑focused luxury sector, with exposure to brand management, guest experience or marketing.
• Strong communication and presentation skills, with confidence influencing stakeholders across functions.
• Proven project management ability with the discipline to meet deadlines and manage multiple priorities independently.
• Experience working in multi‑national environments across Australasia and the Pacific, with a deep understanding of luxury consumers and brand standards.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?