Job Description

About the role

This role will play a pivotal role in partnering with the respective Canada cluster CSC Sr Manager.

Key responsabilities include:

• to deliver upon the country cluster customer service & volume objectives and enable growth by driving excellence in execution and building strong relationships across the internal & external network (enabling the Next Level operating model).
• Primary focus is on supporting the commercial business development of the country cluster by delivering reliable and responsiveness service for logistics at sites and distribution sites.
• Owns and develops the Country cluster logistics strategy and route to market by identifying and balancing key drivers from an economic, industry, customer and competitive landscape perspective.
• Partnership with and leverage the GBS process towers & site logistics teams and act as an advocate for E2E integration and efficiency.
• Active relationship management and engagement with central planning & logistics functions, regional supply chain teams and operations. Primary point of contact for all logistic related items in the Country cluster.
• Ensures local market intelligence and day-to-day operations are in line with global, regional and local goals (e.g. SLAs, budgets, lead times, …).
• Owns the Cluster country logistics & service level.
• Actively participates in the demand validation and sign-off of the Country cluster CSC Sr Manager.
• Develops joint business plans with key customers and enables customer intimacy & proximity.
• Supports the development of robust weekly plans and forecast consumption assumptions; leads the country cluster logistics discussions in partnership with Country cluster CSC Sr Manager.
• Be the SPOC of the Country cluster for any Global/Regional logistics projects.
• Ensure Global/Regional processes and policies are implemented and adhered to.
• Support with regional warehouse and transportation needs with Head of Logistics and the network strategy.

About you:

• Bachelors in any business / supply chain discipline
• Proficient in English and French, Spanish as plus
• Strong communication & presentation skills
• Commercially savvy and balanced professional (excels in expectation management)
• Ability to lead and manage change in a complex environment
• Min 10+ years of overall experience including 5+ years of relevant domain experience in food distribution industry
• Demonstrated experience in leading successful & sustainable change management for customer centric supply chains
• Can work across diverse sales personalities and needs of various business units and customers
• Proactive and collaborative approach, demonstrated people leadership via direct and indirect influencing
• Experience in leading customer facing functions set-up/scale-up/transformation
• Critical thinking, ability to spot trends and work with large data, multiple stakeholders and challenging context
• Direct experience in continuous improvement of logistics processes and systems
• Hands-on, data driven
• Problem solving skills through root cause analysis