PCCW

Manager, Logistic & System Support

PCCW  •  Hong Kong, HK (Onsite)  •  5 months ago
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Job Description

Your Role

  • Process Design and Logistic Support for Consumer Field Services on New Products, Services Rollout and Implementation
  • Coordinate with various internal/ external parties to support new services rollout and new projects
  • Systems Support & System Workflow for Consumer Field Services on All Services
  • Monitor contractor performance by setting quality guidelines and mechanisms to facilitate continuous improvement in Consumer Field Services
  • Assist Management in supporting Consumer Field Services operation activities and team management
  • Develop, review, and refine processes, procedures, and techniques to improve service quality
  • Identify potential needs in operational and responsible for driving its development and implementation
  • Perform ad-hoc duties as assigned by the supervisor

To succeed in this role:

  • Tertiary education qualifications with a minimum of 5 years of relevant work experience in a related field
  • Strong management skills with solid management abilities
  • Demonstrated leadership skills with a strong sense of innovation and adaptability to meet the company’s business needs
  • Excellent communication, interpersonal, and customer-handling skills
PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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