We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com
The Manager, Legal Service Delivery, supports the Director, Paraprofessional Services and the Director, Legal Support Services in delivering the national mandate for Paraprofessional Services (PSG) and Legal Support Services (LSS) by overseeing high quality service delivery and team performance for PSG and LSS within their regional BLG office. In this role, the Manager provides direct leadership for regional workflow and capacity management, performance management, process improvement, technology adoption, and role specific training and development. As a key member of the national Legal Service Delivery leadership team, each Manager also contributes expertise to national initiatives, standards, and training programs.
This role is a 15 month contract position.
Key Responsibilities and Skills
The key responsibilities of this role are:
Key Competencies
What you will bring to this role:
What does BLG have to offer you?
The expected salary range for this position is $98,000 - $120,000, depending on level of experience, region/location, and other factors.
BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves. We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+.
We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.
We are BLG: Canada’s Law Firm. | Nous sommes BLG, vos avocats au Canada.
(French version below) Fully bilingual across all practice areas and sectors, BLG excels in Canada’s common and civil law systems. Our five offices operate in Canada’s largest city centres. We offer our clients an established national presence and a global reach through our international network.
Outside our walls, we contribute to communities across Canada through our pro bono program, our BLG Reads to Kids literacy program, and supporting our members’ charitable efforts through fundraising and volunteer initiatives.
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BLG offre des services entièrement bilingues dans tous les secteurs et domaines de pratique et se démarque autant en droit civil qu’en common law. Nous sommes présents dans cinq grandes villes du Canada. Bien établis à l’échelle nationale, nous possédons également un réseau international qui décuple notre portée.
À l’extérieur du cabinet, nous appuyons des collectivités partout au Canada par l’entremise de notre programme de travail bénévole (pro bono) et de BLG, la lecture et les enfants ainsi qu’en favorisant l’engagement de nos membres dans des activités caritatives comme des collectes de fonds et des initiatives bénévoles.
