Job Description

We are partnering confidentially with a globally recognized, multi-billion-dollar retail leader on a high-impact hybrid opportunity based in New York City.

This is an exciting opportunity to join a highly visible learning and capability team focused on transforming how merchant teams grow, adapt, and perform in a rapidly evolving retail environment. The organization is investing in modern learning strategies, technology-enabled development, and innovative ways of working to strengthen enterprise capabilities and accelerate business performance.

This role is ideal for a creative and business-minded learning professional who enjoys translating complex processes, systems, and commercial strategies into engaging, scalable learning experiences.

Why This Opportunity

This position sits at the intersection of learning design, business transformation, and emerging technology. Partnering closely with merchant leaders and subject matter experts, this role will help shape how teams build critical skills, adopt new tools, and drive stronger execution across the enterprise.

The right candidate will bring a strong blend of instructional design expertise, facilitation skills, and curiosity around AI and modern learning technologies.

What You’ll Own

• Partner with leaders and subject matter experts to identify skill gaps and design learning solutions aligned to business priorities
• Build and deliver blended learning experiences that support merchant capability, process adoption, and evolving ways of working
• Facilitate engaging workshops, learning sessions, and enablement experiences that drive application and behavior change
• Translate complex platforms, systems workflows, and product allocation strategies into practical, scalable learning content
• Leverage AI and modern L&D technologies to improve speed, personalization, and learning effectiveness
• Use learner data, feedback, and performance insights to continuously refine programs and measure impact
• Stay current on emerging learning trends, technologies, and design methodologies
• Support administration and optimization of the Learning Management System

What Makes You a Strong Fit

• Proven experience designing business-aligned learning solutions within complex or matrixed organizations
• Strong needs assessment and performance consulting capabilities
• Experience translating business problems into scalable learning and workflow solutions
• Strong facilitation presence with the ability to influence leaders and enable subject matter experts
• Deep understanding of adult learning principles and blended learning design
• Strong interest in AI, learning technology, and modern enablement tools
• Excellent communication, collaboration, and stakeholder management skills
• Experience with authoring and visual design tools such as Articulate or Canva is a plus
• Retail, merchandising, or merchant enablement experience strongly preferred