The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Manager, Learning and Development, Clinical Development & Initiatives.
TheManageris an important part of the Learning and Development team and has accountability forexecution ofdevelopment strategies and programsfor clinical lines of businessand strategic initiativesThis role will partner closely with theDirector,Lines of Business & ContinuingEducation,and key business partners to implement learning solutions and programs that support the successfulimplementation and continuous improvement of patient service lines
The Manager,ClinicalDevelopment &Initiativesis an individual who can effectively collaborate with leaders, the Clinical Support team,owners,and the broader L&D, Talent Management and HR teams. This individual contributor is a performance consultant who can develop and execute learning solutions to build foundational through advanced capabilities and confidence. The Manager,Clinical Development & Initiativeswillpossessexcellent cross-functional collaboration and communication skills and must have the ability to work effectively within all levels of the organization
Essential Responsibilities:
Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specificdevelopmentsneeds for doctors.
Manage end-to-end analysis, design, development, implementation, and evaluation of doctor programs.
Design and deliver a suite of effective learning solutions, programs,tools,and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
Identifyinnovative and cost-effective solutions for doctor development.
Manageappropriate externalvendors.
Understand the specific needs of doctors as learners so you can advocate and adaptfortheir specific needs and preferences.
Evaluate existing programs/content for impact and alignment with organizational needs.
Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences.
Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating thelearnerperformance, inclusive of conducting Train the Trainers.
Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices
Demonstrate a commitment to professional and personal growth byinitiatingdialogue with team members, attending learning events, engaging in self-directedlearningand focusing on professional development goals
Plan,organizeand execute tasks and activities with urgency.
Other duties as assigned.
Requirements/Qualifications:
Education level: Bachelor’s degree or equivalent work experience
3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforcepreferably in a dental or healthcare setting
Understanding of adult learning theory and principles
Well versed in digital learning, just-in-time, and blended learning strategies
Experience withprogram management andlearning management systems (LMS)
Demonstrated skill in designing and implementing development programs for all audiences
Excellent communication and influencing skills at all levels in the organization
Flexibility and agility to be proactive in a fast paced,ever-changingenvironment
Experience in developing, implementing, andmonitoringprograms/processes
Strong organizational and project management skills
Highly proficientusingeLearning authoring tools(Articulateetc.)andMicrosoft Office Suite(i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom(including aportfolio of work examples)
Ability to travel as needed
This position is remote
Starting Salary: $93,500 with 10% bonus opportunity!
When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients.
Fast forward, and over 25 years later, we’ve launched more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning.
We come together to launch TAG – The Aspen Group, and we are officially expanding beyond dental to embrace a new vision. As we transform Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family, we’re setting out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. While our vision now is broader, how we achieve it remains the same. The best care starts with the provider, and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams and the rest will follow.
United as one group, we’re not just breaking down barriers, today we’re breaking through. We’re challenging the status quo. Together we can prove healthcare can be better for both providers and patients. Together we can bring better healthcare to more people.
