DKSH

Manager Key Account Management

DKSH  •  Ho Chi Minh City (Onsite)  •  18 hours ago
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Job Description

  • We are seeking a highly driven Key Account Manager to join our dynamic and growing team in BU CG. In this pivotal role, you will take full ownership of modern trade key accounts, with a strong focus on major MT chains (H/S, CVs, Minimart, M&B etc..).
  • You will be responsible for driving distribution, managing trading terms, executing promotions and JBPs, and growing market share across retail chains in Modern Trade. You will work closely with our CM, SCM, OP team… to align commercial strategies, share best practices, and ensure consistent execution across the region.
  • This role is ideal for an experienced FMCG professional who understands the realities of modern trade and thrives in a fast-paced, growth-oriented environment.

General Responsibilities

  • Develop and manage strong relationships with key accounts in MT to maximize sales performance and profitability.
  • Plan, negotiate, and execute trading terms, JBP, promotional programs, and category initiatives with key customers.
  • Collaborate with client management, operation, supply chain, and finance teams to ensure effective execution of sales strategies and customer programs.
  • Analyze market trends, competitive activities, and customer insights to inform account strategies.
  • Provide accurate sales forecasts, performance reports, and business reviews with customers & key clients
  • Handle ad hoc projects and business initiatives to support overall company goals.
  • Identify new business opportunities in alignment with company growth objectives.

Functional Skills and Knowledge

Functional Skills and Knowledge:

  • Demonstrate advanced knowledge and understanding of the industry/ market/ competitors/ customers
  • Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
  • Strong business acumen, analytical mindset, and ability to translate data into actionable insights.
  • Highly organized, proactive, and adaptable, with the ability to work independently and collaboratively
  • Demonstrate strong negotiation and communications skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Soft skills:

  • Communication/Interpersonal skills
  • Negotiation and problem-solving skills
  • Demonstrate fluency in English, both written and spoken

Education

  • Degree in Sales/Marketing or related fields.
  • Diploma in Business Studies/Marketing preferred.

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DKSH

About DKSH

About DKSH

DKSH’s purpose is to enrich people’s lives. For 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 28,000 specialists and produced net sales of CHF 11.1 billion in 2024.

Why it's great to work with us

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://bit.ly/dksh-careers

View jobs now: https://bit.ly/dksh-jobs

*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Zurich, CH
Year Founded
Unknown
Website
dksh.com
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