Job Description

As a Manager - IT, you are responsible for coordinating activities of staff engaged in business systems, computer operations, computer systems, computer programming, and company's network to assure effective computer resources are provided to users.

Responsibilities:

• Assigns personnel and schedule workflow to facilitate projects.
• Analyzes performance indicators such as number of transactions per second, response time, and number of transactions being processed to ensure systems are operating efficiently.
• Analyzes problems and capabilities to develop solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
• Directs training or trains personnel in operation of information equipment.
• Confers with programming personnel and oversee testing of new and revised programs and procedures.
• Responsible for oversight of evaluating, developing, and maintaining data systems.
• Identifies system needs and directs composition of new and revised program instructions and observes operational effects.
• Provides guidance to assist operators in locating and overcoming error conditions.
• Makes minor program and input data revisions to maintain operations.
• Notifies programming and maintenance personnel if unable to locate and correct cause of error or failure.
• Revises operating schedule to adjust for delays.
• Prepares or reviews records and reports of production, operating, and down time.
• Recommends changes in programs, routines, and quality control standards.
• Meets with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Develops computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Presents recommendations to management relating to purchasing and installing hardware, software, and telecommunication equipment.
• Stays abreast of advances in technology.

Qualifications:

• Bachelors degree required.
• 5 years required, 7 years preferred of data processing, system analysis design, and operations experience.
• 3 years preferred of supervising work of subordinate employees experience.
• Programming and systems analysis.
• Solid analytical skills - able to solve problems & interpret instructions in any form
• Project management expertise in planning and completing large and small projects
• Strong verbal, written, analytical and interpersonal skills.
• Leadership ability as a creative, competent team builder.