Title: Manager, Investor Reporting
Employee Status: Full Time, Exempt
Salary: Grade 4
Starting range of $75,000 – $96,000
Reports to: VP of Operations, Capital Solutions
Department: Capital Solutions
Location: Chicago, IL
Hybrid: In office: T/W | WFH: M/Th/F
Department Function: Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals, but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, and Legal.
Requirements
The Organization
IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve.
Equity, Diversity, and Inclusion
Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories.
Basic Job Function
The Manager of Investor Reporting, Capital Solutions will lead investor compliance, and reporting for IFF’s lending activities. This includes compliance with grant programs administered through the CDFI Fund, including Capital Magnet Fund as well as other funder relationships connected to the Capital Solutions Department, e.g., FHLB-Chicago and impact investors. The Manager of Investor Reporting is responsible for monitoring and best ensuring compliance at key milestone dates and throughout the life of funder commitments, in addition to staying abreast of Compliance and Monitoring guidance by the CDFI Fund.
Core Responsibilities:
1. Manage Investor Compliance and Reporting
2. CDFI Certification and Compliance
3. Impact Investments Compliance
4. Maintain required job knowledge and skills and core professional competencies. Attend and participate in required educational programs and staff meetings.
5. No job description can be entirely comprehensive, and the jobholder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the position within the organization.
Performance Measures:
1. Successful implementation, compliance, and monitoring of IFF’s loan program with corresponding funder requirements, including successful and timely CDFI recertification.
2. Timely and accurate tracking and communication of department deployment goals with a high level of internal customer satisfaction.
3. Identify and recommend solutions to opportunities and issues relating to funder program compliance.
4. Successful coordination and cooperation with other IFF teams, including Real Estate Solutions and Social Impact Accelerator to support broader IFF business objectives.
5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge.
6. Models personal accountability that promotes ownership and engagement.
7. Builds and maintains effective working relationships with colleagues, peers and team members.
8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community.
9. High level of satisfaction with both internal colleagues and external contacts.
Position Qualifications:
Education Bachelor's in business, accounting, finance, community development, or related fields
Previous Experience Minimum of two years of experience in banking, commercial real estate lending, community development, portfolio management, or nonprofit management. Knowledge and experience with compliance with regulatory and/or funder commitments.
Special Knowledge & Skills Knowledge of community development principles, real estate finance and development, and affordable housing are preferred; good interpersonal and managerial skills; high-level written and oral communication and presentation skills, experience in formal presentations. Experience with community development and structured finance programs (such as NMTC), and a network of contacts with nonprofits, government, and lending agencies is a plus.
Additional Requirements
Some but infrequent travel across the Midwest; occasional evening and weekend work.
Standard Benefits:
Medical, dental, and vision insurance
Paid time off
401(k) retirement plan with employer contribution
Life Insurance
Short and long term disability
Work-Life Balance Benefits:
Hybrid workplace
Summer Fridays
Employee Development Benefits:
Professional development stipend
Mentorship program
Miscellaneous:
Wellness programs
Employee assistance
Referral Bonuses
IFF does not offer the following:
Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply.
Application Instructions: Please visit the Careers section of our website to apply online.
IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Grounded in equity and deep sector expertise, IFF champions nonprofits to shape more equitable and vibrant communities through community-centered lending, development, and real estate consulting.
Since 1988, we have been working at the intersection of facilities and finance to help nonprofits serving a variety of sectors increase their financial stability and programmatic offerings, and achieve their missions. We do that by bringing together a powerful combination of financial solutions, real estate and development expertise, sector knowledge, and research and evaluation capacity to accelerate positive social impact and systems change.
Headquartered in Chicago, with regional offices in Cleveland, Columbus, Detroit, Grand Rapids, Indianapolis, Kansas City, Milwaukee, and St. Louis, we serve nonprofits and communities throughout the Midwest.
IFF is a Community Development Financial Institution (CDFI) certified by the U.S. Department of the Treasury and one of only a few nationally to hold the top-ranked Aeris four-star rating for impact management and AAA rating for financial strength and performance.