Service Delivery Communications supports the day-to-day delivery of MSD services to New Zealanders through clear, timely and practical communications and knowledge services.
The Internal Communications team provides Service Delivery staff with the information and operational knowledge they need to understand priorities, respond to change and deliver services confidently. The team also supports staff engagement and helps build a connected culture.
The Manager Internal Communications leads the internal communications and knowledge content functions. The role is responsible for ensuring communications and operational information are clear, timely, practical and aligned with Service Delivery priorities.
In this role, you will provide strategic and operational leadership across internal communications channels, leadership communications and operational knowledge. You will work closely with leaders, programme leads, business partners and communications colleagues to plan and coordinate communications that support organisational alignment, operational readiness, engagement and change.
You will lead a team that connects communications activity with operational outcomes and helps Service Delivery teams effectively support New Zealanders. You will also strengthen systems, standards and ways of working across internal communications and knowledge content.
As a member of the Service Delivery Communications leadership team, you will help set the direction for the wider communications function and work with leaders and stakeholders across Service Delivery and the wider organisation to ensure communications are coordinated, audience-focused and effective.
This is an opportunity to lead a critical internal communications and knowledge function that supports the delivery of services to New Zealanders.
You will work with senior leaders, programme leads, business partners and communications colleagues to strengthen clear, accessible and audience-focused communications across Service Delivery.
You will lead a capable team, support continuous improvement across Service Delivery Communications and help shape communications and knowledge services that make a practical difference for kaimahi, clients, stakeholders and communities.
Apply early - suitable candidates may be progressed prior to the closing date
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
Auckland Council serves over 1.5 million Aucklanders providing services, policies and decision-making.
We’re here to serve Auckland and build a more prosperous region, one that gives a voice to our citizens, and makes it a great place to live, visit and invest.
Our talented people support Auckland’s elected representatives by providing specialist advice, implementing decisions and delivering services like rubbish and recycling, resource and building consents, bylaws, events and parks.
Our vision is to create a world-class city where talent wants to live. If you are interested in working for Auckland, visit our career website (careers.aucklandcouncil.govt.nz) or check our 'Jobs' and 'Life' tabs.
Auckland Transport, Tātaki Auckland Unlimited, Watercare are independent council-controlled organisations that look after specific council assets or activities on our behalf.
