Job Description

Position: Manager, Intermodal Brokerage

Pay Rate: $85k to $90k per year

The Manager, Intermodal Brokerage is responsible for driving the strategy and development of Forward Air’s carrier sales and operations team. This team is focused on developing long-term partnerships with carriers and building capacity for Forward Air to support and service our customers in an efficient and cost-effective manner. As the Manager, you will focus internally on providing your teams with the tools they need to better connect with and develop mutually beneficial relationships with carriers. Externally, you’ll connect with carriers to understand the current market dynamics in the short run, and what Forward Air can do to better support their operations in the long run. This leadership position be expected to make a material impact on their team and the organization by motivating team members, ensuring our customers are being serviced to expectations, and curating new ideas to support Forward Air’s growth goals.

Core Duties & Responsibilities:

• Coach & development a team of leaders, putting them in position to best support their own team
• Stay current with market conditions through external resources, carrier relationships and internal performance
• Motivate team in a fast paced, transactional environment
• Drive strategy consistent with current market conditions, and effectively communicate market conditions and strategy with functional leadership
• Connect with team to generate new ideas to promote growth in department
• Drive carrier growth strategies & execute on department wide initiatives
• Establish KPI’s for the team, team members and our carriers
• Continually evaluate team staffing and growth needs
• Other duties as assigned

Requirements:

• Minimum of 3 years in a carrier sales and operations management role
• 5+ years in Intermodal and Drayage carrier sales/procurement at a 3PL
• Experience managing and coaching a growing team
• Understanding of and ability to create transportation KPI’s
• Ability to influence others and drive positive results in short term and long-term initiatives
• High energy with a strong sense of urgency
• Comfortable taking risks and making decisions

Skills:

• Ability to prioritize and multitask
• Strong leadership and coaching presence
• Excellent written and verbal communication throughout organization
• Skilled at cultivating positive relationships across departments
• Adaptability to current business needs, which may change daily

Forward Air is an Equal Opportunity employer.

#LI-TW1 #LI-Onsite

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies" publication