Job Description

Job Requisition Id: 200263
Business Function: CCMO Integration
Primary City: Toronto
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (CBCC)
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date (YYYY-MM-DD): 2026/06/02

Reporting to the Director, Integrated Marketing and Channels, the Manager, Integrated Marketing and Channels, orchestrates marketing campaign initiatives across various channels to drive brand awareness, customer acquisition and retention, and optimize return on investment (ROI). The Manager manages agency partnerships, providing clear briefs and managing projects efficiently. A highly collaborative role, the Manager works closely with Content and Marketing Strategy teams to create a cohesive brand experience. The Manager further collaborates with Sales, Product, and Marketing teams to identify key customer engagement opportunities, with a focus on comprehensive testing initiatives and staying abreast of industry trends to maximize product and solution consideration through data-driven insights.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Integrated Marketing and Channels.

• Develops and executes marketing campaigns across multiple channels including search engine optimization (SEO), search engine marketing (SEM), social media, and traditional and digital advertising. Implements a systematic approach to campaign planning, ensuring alignment with overarching marketing strategy and business goals. Utilizes data-driven insights to monitor, evaluate, and optimize campaign performance in real-time.

• Partners with internal teams to seamlessly integrate efforts and create programs and campaigns aligned to segment and growth strategies. Collaborates with Marketing Strategy teams to align marketing campaigns with overall business objectives and segment-specific goals.

• Supports the development of tailored marketing materials based on a deep understanding of diverse target audiences. Enforces brand guidelines to maintain a cohesive and consistent brand experience. Collaborates closely with the Content Team to ensure campaign narratives are effectively translated into engaging and compelling content.

• Fosters a culture of creativity and innovation, encouraging the development of strategies that go beyond industry norms. Actively contributes to the evolution of brand positioning strategies, ensuring a unified and compelling brand identity across all touchpoints.

Job Responsibilities (continued)

• Manages strategic agency partnerships that support the Corporation’s marketing capabilities. Develops clear, comprehensive creative briefs and provides constructive feedback on agency deliverables. Efficiently manages agency projects ensuring timely execution within budget constraints.

• Collaborates seamlessly with Sales, Product, and Marketing Strategy teams to identify key opportunities for customer engagement. Provides comprehensive briefs to the Sales Enablement team ensuring the team is well-equipped to capitalize on upcoming leads and campaigns.

• Leads testing initiatives in both creative development and channel optimization, staying ahead of industry trends. Monitors and interpret audience behaviors, utilizing data-driven insights to maximize reach, influence, and consideration for our products and solutions. Stays abreast of evolving best practices in creative development for different tactics and channels.

• Creates a positive work environment and culture by providing clear objectives and performance expectations for direct reports.  Ensures a continuing development of employees and provides employees with the support necessary to deliver against the expectations of their roles.

Qualifications

Education

• Completed post-secondary degree preferably in a related field such as Business Administration, Marketing or Commerce OR a combination of equivalent professional experience and training
  

Experience

• 5 to 7 years of relevant functional experience

• 1 or more years’ experience managing people

• Experience working in an agile fast-paced environment

Other Candidate Requirements

• Proficient computer skills and competent with Microsoft Office programs

• Excellent project management skills and the ability to manage multiple initiatives simultaneously

• Proven expertise in working with channel optimization and marketing best practices

• Strong leadership and collaboration skills

• Demonstrated experience in working with a cloud-based program, such as Salesforce an asset

• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving

• Strong interpersonal skills with an ability to build and maintain effective relationships

• Strong oral and written communication skills

• Organizational knowledge of Canada Post products, services, and markets is an asset

• Knowledge of the small business segment would be considered an asset

The results of this staffing process may be used to fill similar positions, including term, or acting appointments, within the organization.

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website