Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager- INSIGHTS, BUSINESS RISK

In this role, you will:

• Strengthen the non-financial risk and control environment for CIB by delivering insights, governance reporting, and oversight aligned to the bank’s risk appetite.
• Be part of the Chief Control Office (CCO) within the CIB Business Risk Capability Office (Bangalore/Hyderabad), supporting First Line of Defence risk management.
• Provide a technical and functional “overlay” on operational risk and controls—helping evolve consistent, continuous risk management practices.
• Produce non-financial risk governance papers, minutes, actions, and qualitative analysis to provide clear insight into the Wholesale risk landscape.
• Monitor progress of outstanding issues/actions, manage reporting exceptions, and support stakeholders to drive timely remediation.
• Support incident management activities, including root cause analysis (RCA) and validation of continuous monitoring plans.
• Maintain effective risk profile management through proactive identification of live risks, KRI monitoring, and independent challenge/validation.
• Drive more proactive risk management through enhanced reporting and analytics, plus simplification/reduction of activity time via automation.
• Strong capability in Alteryx/Python, Qlik Sense/Power BI, advanced SharePoint (incl. Nintex workflows), advanced Excel/PowerPoint, and VBA; awareness of ML/AI models.
• Build relationships across Wholesale business and CCO teams, share best practices, and support senior management with insightful risk reporting—individual contributor role promoting HSBC values and a strong risk culture.

To be successful you will:

• Subject matter expert and strong understanding of non-financial risks, technology & cyber risks and potential mitigating actions, industry / good practices and related risk/control frameworks
• Good understanding of technology including ETL, Visualization and Reporting, regulatory landscape, and information security risk/control disciplines
• Sound and in-depth knowledge of the operational risk & control environment and disciplines. Strong analytical skills especially with regards to understanding business risk, processes, procedures, and operational controls
• Good understanding of the Group’s Non-Financial Risk Framework. A sound knowledge of the Group, Wholesale businesses, including products, services, systems & processes.
• Highly developed communication, presentation and influencing skills set. Ability to prioritize and work independently under pressure within a team environment.
• Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality. A degree in banking / financial / management / business administration / accounting exposure.
• Risk professional with at least 3-7 years’ combined experience in Banking Operations/Back Office Operations, Regulatory Reporting, Compliance, or Internal Audit in a banking environment.
• Preferably 3-5 years of risk & control experience – e.g. 2LOD / 1LOD operational risk, with a focus on non-financial risk. Performance of risk and controls assessments related to information technology and information security.
• 2-3 years of relative experience in using ETL and Visualization tools. Knowledge of Machine Learning and Artificial Intelligence tools is preferred.

You’ll achieve more at HSBC

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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